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New smartkpis.com report ranks the Top Local Government KPIs of 2011-2012

Press Release   •   Jun 26, 2013 18:09 AEST

June 26, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world's largest source of thoroughly documented KPIs.

Local Government includes activities of a governmental nature carried out by the public administration at a local community level. This includes the enactment and judicial interpretation of laws and their pursuant regulation, as well as the administration of programs based on them, legislative activities, taxation, public order and safety, immigration services, and the implementation of government programs. KPIs used by this sector focus on the quality and impact of the service delivery to the local community.

The Top 25 Local Government KPIs of 2011-2012 report compiles the most popular 25 KPIs used by the Local Government industry. The methodology used to conduct the research consisted of ranking the KPI examples published in the Local Government industry of smartKPIs.com, based on their number of views in 2011. Out of the more than 810 Local Government KPIs available on smartKPIs.com, the 25 most viewed by the members and visitors of smartKPIs.com were selected and analyzed in detail in this report.

Local Government KPIs are reflective of Local Government functions, and are grouped into subcategories, such as Public Services, Economic and Business Affairs, Environment, Budget and Finance, Social Services, Culture, Recreation and Entertainment, and Public Safety. From these subcategories Public Services, Economic and Business Affairs, and Environment were the most popular of Local Government, in 2011.

The top 5 Local Government KPIs in this report are:

1.  # Recruit to hire ratio for job placements

2.  # Water scarcity index

3.  % Unemployment rate

4.  # Pest control exterminations performed

5.  $ New school construction cost per square foot

One of the most important benefits that this report brings is the international perspective on the most popular KPIs for Local Government Management. Local Government KPIs provide quantifiable measurements of factors determined to be important for the successful implementation of Local Government strategies. The skill in applying KPIs is in the selection of the optimum number and appropriateness of KPIs. By discussing the use of KPIs today, presenting the best practice in documenting them and listing the most popular KPIs of 2011 and 2012, the Top 25 Local Government KPIs of 2011-2012 report is a valuable resource in promoting the informed use of KPIs or refreshing the existing performance measurement and management practice in any organization.

According to Aurel Brudan, The KPI Institute’s CEO “The Top 25 Local Government KPIs of 2011-2012” report is a synthesis of what smartKPIs.com is all about: it provides an overview of how Local Government KPIs are used in practice today, by combining input from the online community with analysis and insights from our research team."


http://www.smartkpis.com is the leading online platform for performance management knowledge integration, hosting the largest database of thoroughly documented KPI examples available on the web today. It offers high quality resources and collaboration functionality for the community of members, assisting them in making smart decisions regarding their performance management initiatives. Registration is free and enables research, learning and interaction as part of a growing community of members from over 190 countries and territories.


The KPI Institute is a research, publishing and educational provider specialized in developing better practice in the use of KPIs. It developed the KPI Management Framework and runs five main research programs, dedicated to performance management, the Balanced Scorecard, KPIs, analytics and organizational strategy. Over the last 8 years, The Institute assisted over 5,000 organizations in finding solutions to their KPI needs.

Media contact

Cipriana Turcanu, The KPI Institute, Tel: +61 3 9670 2979, Email: cipriana.turcanu@smartKPIs.com