Elliott company

Derek Elliott – Importance of communication in performance management

Press Release   •   Sep 21, 2010 16:36 EDT

Right from business development to product marketing, communication plays a vital role in almost all the spheres of the business. In business it’s very important to have excellent communication skills. The majority of the businesses are rely heavily the effective communication. Lack of effective communication may lead to,

  • Misunderstandings
  • Lack of information
  • Decrease in employees’ performance
  • Decrease in company’s turnover, as a result

Ineffective communication is frustrating for employees, and becomes a source of a conflict. Managers inability in clearly expressing their thoughts, ideas and demands will leads to employees’ inability to perform work well, according to the company’s demands.

Benefits of Effective Communication in the Workplace:

If a manager is able to express their ideas clearly, the employees will definitely know what is asked of them, the subordinates will, consequently, perform their jobs correspondingly. The aggressive way of managing reports results in getting more and more frustration to the employees, often guessing what their real faults were. A good style of management and the positive approach to communication, ensures that an employee and a supervisor understand each other, and are more effective at the workplace.

Effective communication will provides the clear understanding of what is demanded from them to to the employees, with knowledge of what to do and what to expect. For organizations, effective communication creates massive performance from the staff, and, consequently, increases customer loyalty and profit.

Solutions for effective communication:

  • A manager should make sure one’s way of communication style is positive and effective.

  • The employees, if they understand the situation correctly, should convey the problem to the supervisor, or to the higher management in order for the company to take certain measures for solving the problem.
  • Any problems should be communicated to both among the employees and up to supervisors.

  • The atmosphere inside the company should be a place for encouraging effective communication so that employees, thanks to their management, clearly realize how important communication is for each staff member personally, and to the company in general.

  • The communication should be ‘two way’, as Business Performance outlines, – employees should not only listen, but always have a chance, and be encouraged to ask questions, discuss, express own ideas.

  • Feedbacks and sharing best practices internally are an essential part of organizational performance.

Effective communication system will helps you to increase the productivity and helps in avoiding unnecessary delays in operations or implementation of a policy or transactions. Effective communication leads to a efficient style of management and that certainly augurs well for the future of the business organization.

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