Digitalising and simplifying for customers to select and book transports

The rapid digitalisation and technological advances bring significant potential to the transport and logistics industry. At Greencarrier Freight Services, we are dedicated to meet our customers’ needs for convenience, accessibility and transparency. Innovation is a core value and we strive to be at the forefront of solution development. Therefore, we are, as a start, launching an online shop where customers can compare different transport solutions and book shipments online.

Rising customer expectations accelerate the journey of digitalisation

The growth of E-commerce, digitalisation of supply chains and the development of automation technologies have transformed industries and customers’ demands. The transport and logistics industry is no exception. With its complexity, the industry as a whole has a lot to gain from adopting new digital solutions. Historically, most of these digital solutions have been applied for internal purposes to improve business operations and processes. However, this is starting to change and more focus is placed on the external functions and interfaces towards customers. This development is accelerated by rising customer expectations on having the same accessibility and transparency in their transport chains as in other aspects of their businesses and personal lives.

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