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Two international education houses start co-operation to develop Estonian Hospitality business and know-how

Two international education houses start co-operation to develop Estonian Hospitality business and know-how

Press Releases   •   Sep 08, 2015 19:35 GMT

Finnish University of Applied Sciences, Haaga-Helia is entering the Estonian education and training markets in co-operation with the Estonian Business School (EBS). Haaga-Helia Hospitality Competence Center in Estonia starts to serve the hospitality industry and companies operating in this sector. The core objective is to help them to accomplish better and improve their financial performance.

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First Webinar in Estonia

First Webinar in Estonia

News   •   Dec 08, 2017 10:02 GMT

Haaga-Helia Estonia/Haaga-Helia Hospitality Competence Centre held its first webinar on December 5th. The event was held in English and could be accessed through any desktop or mobile device with internet access.

Trendy Take-off of Hospitality Insiders Club Estonia at Tallinn Airport

Trendy Take-off of Hospitality Insiders Club Estonia at Tallinn Airport

News   •   Nov 23, 2017 09:30 GMT

​On November 15th, the Hospitality Insiders Club Estonia event took a trendy take-off at the Tallinn Airport's Zeppelin presentation room, with about a dozen of passengers. The club "think-flight" was welcomed and opened by Piret Mürk-Dubout, Chairman of the Management Board of Tallinn Airport, and Ari Björkqvist, Project Director of Haaga-Helia Baltic Hotel Management School.

StartUp Week: the Heart of Our Business

StartUp Week: the Heart of Our Business

News   •   Nov 16, 2017 15:16 GMT

StartUp Week organized by Haaga-Helia’s StartUp School brings educational organizations and incubators together in Helsinki to get inspired, learn, benchmark and network.

Haaga-Helia Supported Receptionist of the Year 2017 Contest in Estonia

Haaga-Helia Supported Receptionist of the Year 2017 Contest in Estonia

News   •   Nov 08, 2017 13:29 GMT

This year AICR (Amicale Internationale des Sous Directeurs et Chefs de Réception des Grand Hôtels) Estonia held the contest for the Receptionist of the Year at the Uniquestay Hotel Von Stackelberg in Tallinn on November 7th.

Blog posts 2 hits

So little time, so many changes

So little time, so many changes

Blog posts   •   Apr 21, 2017 12:36 GMT

In the hospitality industry, the only thing that's constant is change and these days its all about disruption, change not being a constant and controlled flow anymore. And the disruption in question is being driven primarily by technology. So what are the three major changes of utmost importance and impact on the hotel landscape ?

Hospitality Insiders Club Estonia Designed Services at Tallinn ZOO

Hospitality Insiders Club Estonia Designed Services at Tallinn ZOO

Blog posts   •   Feb 17, 2016 15:49 GMT

The first club of the year "Service Design in Developing Service Concepts" was on February 16th about how service design can add value to our product development, how the information needed for understanding the customer is collected and used, how new service products are designed, tested and developed into a concept?

Events 2 hits

Seminar „Tallinna Vanalinn – maailmapärandi ja turismimaailma kohtumispunkt”

Seminar „Tallinna Vanalinn – maailmapärandi ja turismimaailma kohtumispunkt”

Events   •   May 06, 2016 13:37 GMT

Seminar „Tallinna Vanalinn – maailmapärandi ja turismimaailma kohtumispunkt” 13.05.2016 Tallinna Keskraamatukogu, Estonia puiestee 8 Sündmus on TASUTA - vajalik eelnev registreerumine Lisainfo https://haaga-helia.etapahtuma.fi/?palvelutunnus=TALLINN2016

May 13 - May 06

Tallinna Keskraamatukogu, Estonia puiestee 8

Innovation & Service Design in Hospitality

Innovation & Service Design in Hospitality

Events   •   Mar 23, 2016 15:49 GMT

Service Design has been the most influential new development in service industries during the last decade. This course examines how design can transform the experience and value of services, making them compelling to users, as well as attractive and profitable for the organizations that deliver them. It educates participants in customer centric design thinking and in the very latest techniques ...

Mar 23 - Apr 06

EBS, Lauteri 3, Tallinn, Estonia

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Kristian Sievers sharing his knowledge

Kristian Sievers sharing ...

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A lovely dessert, presented to our guests

A lovely dessert, present...

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AHLEI Course giveaway in Tallinn's Food Fair

AHLEI Course giveaway in ...

A giveaway was hosted in Haaga-Helia's fair stand in order to award one participant with a free AHLEI (American Hospitality & Lodging...

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Photographer / Source Sven Lööndre
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BOSS Project Ain Hinsberg and Kristian Sievers

BOSS Project Ain Hinsberg...

BOSS From Borders to Shared Space program Supporting Development of Estonian Food Tourism had its first workshop on October 8th in Tallin...

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Videos View all 5 hits

Documents View all 7 hits

EESTI TURISMIMAJANDUSE UUDISKIRI 02/2017

EESTI TURISMIMAJANDUSE UUDISKIRI 02/2017

Documents   •   Feb 10, 2017 11:57 GMT

Haaga-Helia Hospitality Competence Centre in Estonia compiled a newsletter for the Estonian hospitality and tourism sector and industry.

Haaga-Helia toob Eesti turule Culinary Management koolitused

Artikkel ajakirjas Reisimaailm, august 2016 Haaga-Helia Hospitality Competence Center in Estonia septembris algava õppeaasta üheks uudiseks on Hospitality Management kursustega jätkamise kõrval Culinary Management kursustega alustamine. Haaga-Helia vastava kulinaariakogemuse ja toitlustuskorralduse oskusteabe maaletoojaks-valdkonnapartneriks on siinpool valitud Tallinna erateeninduskool (TET).

Müügi- ja teeninduseksperdist teeninduskoolitajaks

Restamax valis välja kümme kogenud osakonna- või vahetuse juhti, kellest sooviti koolitada Meri Vehkaperä, Päivi Mattsoff ja Antti Parkama abil „teenindussaadikuid“. Selline kontseptsioon pidi andma nii säästusid koolituskuludes, kuna edaspidi väheneks vajadus osta koolitusi sisse väljastpoolt ettevõtet, aga samas motiveeriks see edukaid töötajaid panustama oma karjääri veelgi rohkem.

Müügi- ja teenindustöö oskused sisekoolitajatele

Soome RAY (Raha-automaattiyhdistys/Finland's Slot Machine Association - https://www.ray.fi/) ehk riiklik kasiinoäri vajas täiendkoolitust oma sisekoolitajatele – Teenindusässadele. Haaga-Helia sisekoolitajad valmistasid Teenindusässadele sisekoolituskava, mis keskendus kliendikesksusele, teenindamisele ja müügitöö parendamisele. Enne koolitama asumist kaardistati vastav olukord ettevõttes.

Contacts 3 hits

  • Press Contact
  • Project Assistant
  • Back office assistant (based in Finland)
  • maiessouria.qivetnlez@ahhaacaga-heliswiddsa.fi
  • +358 404887387

  • Press Contact
  • Project Coordinator
  • Responsible for Hospitality Insiders Club Estonia
  • sven.loondre@haaga-helia.fi
  • +3725058629

  • Press Contact
  • Project Coordinator
  • Responsible of Haaga-Helia's operations in Estonia
  • tueqvdain.hinsmgvubesdrg@haaga-hqbeliakl.fi
  • +3725064549