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Interactive Voice Response (IVR) Market Size, Status and Forecast 2025

Press Release   •   Jan 15, 2018 11:24 IST

This report studies the global Interactive Voice Response IVR market, analyzes and researches the Interactive Voice Response IVR development status and forecast in United States, EU, Japan, China, India and Southeast Asia. This report focuses on the top players in global market, like

  • inContact Inc.
  • Nuance Communications, Inc.
  • Genesys Telecommunication Laboratories, Inc.
  • 8x8, Inc.
  • AT&T Inc.
  • Avaya Inc.
  • Aspect Software Parent, Inc.
  • 24/7 Customer, Inc.
  • Verizon Communications Inc.
  • Five9, Inc.
  • Cisco Systems, Inc.
  • Convergys Corporation
  • West Corporation
  • IVR Lab
  • NewVoiceMedia
  • Liveops, Inc.
  • Ozonetel Communications Pvt. Ltd.
  • Evolve Ip, LLC

Market segment by Regions/Countries, this report covers

  • United States
  • EU
  • Japan
  • China
  • India
  • Southeast Asia

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Market segment by Type, the product can be split into

  • Speech Based
  • Touchtone Based

Market segment by Application, Interactive Voice Response IVR can be split into

  • BFSI
  • Travel and Hospitality
  • Pharma and Healthcare
  • Telecommunications
  • Others

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Table of Contents

1 Industry Overview of Interactive Voice Response IVR
1.1 Interactive Voice Response IVR Market Overview
1.1.1 Interactive Voice Response IVR Product Scope
1.1.2 Market Status and Outlook
1.2 Global Interactive Voice Response IVR Market Size and Analysis by Regions 20132018
1.2.1 United States
1.2.2 EU
1.2.3 Japan
1.2.4 China
1.2.5 India
1.2.6 Southeast Asia

2 Global Interactive Voice Response IVR Competition Analysis by Players
2.1 Interactive Voice Response IVR Market Size Value by Players 20132018
2.2 Competitive Status and Trend
2.2.1 Market Concentration Rate
2.2.2 Product/Service Differences
2.2.3 New Entrants
2.2.4 The Technology Trends in Future

3 Company Top Players Profiles
3.1 inContact Inc.
3.1.1 Company Profile
3.1.2 Main Business/Business Overview
3.1.3 Products, Services and Solutions

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