A trend that began about a decade ago for telecommunications network operators has accelerated in recent years. This trend, to outsource infrastructure as well as certain operational support to third party managed communications providers, is reaching a next stage in evolution. Historically, telecom operators have looked to service bureau providers for intermediation services, database services, and various OSS/BSS support. The more recent trend has been to outsource infrastructure as a service as a means of reducing Capital Expenditure (CapEx) and to use as negotiation leverage for improved pricing on next generation networks such as IP Multimedia Subsystem (IMS) and LTE infrastructure such as Voice over LTE (VoLTE). http://www.bharatbook.com/mobile-and-telecoms-market-research-reports/telecom-managed-services-market-2013-2018.html
Carriers' desire to cut Operating Expenses (OpEX) and CapEx has driven growth in the telecom outsourcing market by 4% CAGR and is expected to reach $76 billion by 2016. The top players such as Alcatel-Lucent, Ericsson, Huawei, and Nokia Siemens Networks dominate the market and remain committed to provide managed services.
The next stage in evolution is to outsource value-added services including content, commerce, and next generation communication services. This is a key development as network operators are poised to lose revenue and margins both do to marginalization of bearer services (voice and data both) and the need for value-added service (VAS) applications.
This research provides insights into the current and future state of telecom managed services with a view into the anticipated marketplace through 2018. This report provides the reader with an understanding of the telecom managed service market landscape including market direction, core deliverables, significant players, pricing analysis, cloud computing trends for managed service, cost-benefit advantages over self-managed solutions, and market positioning.
To complement this research, the purchaser of this report is entitled to also
receive any (one) currently available Mind Commerce next generation telecom
report at no additional charge. Company-wide license purchasers are entitled to
up to three (3) currently available Mind Commerce next generation telecom and/or
value added services reports at no additional charge.
Telecom network operators
Managed services providers
Application developers and ASP
Network integration companies
Network infrastructure providers
Companies in Report:
Atos Origin S.A
Cisco Systems Inc.
Huawei Technologies Co. Ltd
Nokia Siemens Networks
Table of Contents
1.0 EXECUTIVE SUMMARY 5
2.0 INTRODUCTION 8
3.0 TYPES OF SERVICES PROVIDED BY THE TELECOM VENDOR 12
3.1 TECHNICAL SERVICES 13
3.2 PROFESSIONAL SERVICES 13
3.3 MANAGED SERVICES 13
4.0 AN OVERVIEW ON MANAGED SERVICE 14
4.1 MANAGED SERVICE PROVIDER (MSP) 14
4.2 REASONS FOR SHIFTING SOLUTION PROVIDERS TO MANAGED SERVICES MODELS 14
4.3 BENEFITS OF PROVIDING MANAGED SERVICE 15
4.4 BECOMING A MANAGED SERVICE PROVIDER 16
4.5 THE CORE DELIVERABLES OF A BASIC MANAGED SERVICES OFFERING 17
4.6 WHAT SHOULD BE INCLUDED IN A MANAGED SERVICES AGREEMENT 18
4.7 HOW TO PRICE MANAGED SERVICE PROVIDER (MSP) OFFERINGS 20
4.7.1 POPULAR PRICING MODEL 22
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Telecom Managed Services Market 2013-2018
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