Bharat Book

Unified Communication and Collaboration: Technologies and Global Markets

Press Release   •   Feb 19, 2016 15:25 IST

19th Feb 2016 - Mumbai, India: announces a report on “Unified Communication and Collaboration: Technologies and Global Markets” The report period of data reporting and facilitate our understanding and comparison of revenues and market size estimation.The global market for unified communication and collaboration (UC&C) solutions totaled $22.6 billion and $26.5 billion in 2014 and 2015 respectively. The market should reach nearly $62 billion in 2020, demonstrating a compound annual growth rate (CAGR) of 18.5% from 2015 to 2020.

This report provides:

-An overview of the global markets and related technologies for unified communication and collaboration.
-Analyses of global market trends, with data from 2014, 2015, and projections of compound annual growth rates (CAGRs) through 2020.
-A look at market sizes, revenue forecasts, value chain analysis, market & product trends, and the competitive landscape.
-Breakdowns of the market and analyses presented by type, by technology, and by geography.
-Discussion covering current and future trends and analysis on a basis of various competitive technologies.
-Evaluation of the market's dynamics, specifically growth drivers, restraints, and opportunities.
-Profiles of major players in the industry.

This report on the unified communication and collaboration (UC&C) market will give an overview of the most recent developments in the industry and provide a basis for expectation of its growth over the next five years.

There are varied definitions for what elements constitute this segment; however, for the purpose of this report Research considers the UC&C market as an aggregation of components — hardware, software and services that directly bring unified communication to the end user. This means that in this study sale of end points, UC software and platforms, and services that are sold as a complete UC solution for the deployment of a UC project are considered to be part of the UC&C market.

This report will analyze in depth UC&C technologies and the market they serve:

-The key market players in the UC&C market, their revenue trends in 2014 from UC&C solutions and market shares.
-The different UC&C segments of voice telephony, collaboration and conferencing, UC applications and contact center developing.
-The trends in geographical adoption of these solutions and the markets that need to be high on the radar for players looking for market growth over the next five years.
-The newest technology and user trends that are impacting this market and how market players are adapting.

The UC&C market is an important subset of the enterprise communication market as it integrates disparate silos of communication. UC&C solutions are becoming the obvious choice for replacement systems as older business PBX systems reach end–of life. It is therefore prudent for IT managers to understand the direction in which UC&C technology is moving to make the best investments in the most appropriate solutions. With the UC&C market becoming competitive, an understanding of technology trends, market growth as well as the challenges and drivers that will impact this industry is important to make sound purchasing decisions.

This study provides an understanding of what is driving the UC&C market and in what ways is it expected to evolve over a forecast period of five years from 2015 through 2020. This study will also address who, how and what will impact the growth of this market segment and next opportunities for growth.

This report analyzes unified communication and collaboration technologies and their markets. To understand how the UC&C market will grow and the trends impacting its adoption, this report will analyze the technologies and markets that are evolving. An overview of the UC&C industry precedes later chapters that review the main UC&C categories, discuss top provider market share, new technologies, and the regional markets for UC&C. Five–year forecasts follow, segmented by UC&C categories, as well as new deployment trends that will shape future markets.

Succeeding chapters discuss new developments in technologies, and their advantages to the UC&C industry. Regulatory and security issues will also be discussed as they affect UC&C adoption in the high-risk information industries of healthcare, finance and government.

The appendix contains an overview of recent patent grants.

The data provided for revenues is based on the calendar year beginning January 1st and ending December 31st of that year. For companies that report their financial results for different reporting periods, Research has analyzed the data using a calendar year time frame as opposed to region-specific fiscal year. This is to maintain a common base period of data reporting and facilitate our understanding and comparison of revenues and market size estimation.

The revenues reported for each of the market players include revenue from UC&C solutions (on premise–based or hosted) including all hardware, software and services directly linked to the implementation of the solution as well as the recurring revenues from service agreements and maintenance support. It does not include professional services provided to evaluate client systems or costs related to consultation services for UC&C provisioning or training of personnel.

This report emphasizes market potential for UC&C technologies as well as current and future forces shaping the business communications market. It is targeted at telecommunication companies, communication service providers, UC integrators, IT managers, investors and futurists.

The material presented in this report is based on information gathered from primary contact with participants within the UC&C industry as well as an analysis of the technologies, issues, and concerns gathered from technical papers and industry conferences. Our final analysis and projections combine the consensus of primary contacts and our assumptions regarding the impact of both historical and emerging trends.

Additional data were obtained from analysis of secondary sources. These include trade publications, trade associations, company literature, and online databases. This research was done to supplement our understanding of applications, markets, and trends in the UC&C industry. All dollar estimates in this report are based on 2014 constant dollars.

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