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Airport Digital Transformation

Dokument   •   des 01, 2018 11:07 CET

This paper investigates the benefits digital technology can offer the travel industry, as a means of increasing revenue generation, improving operational performance and enhancing the traveler experience. Based on interviews with over 15 major airports and the views of selected industry experts, it demonstrates that the path toward airport digital transformation is there but it is not an easy one.
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