DHL Freight enters agreement with PocketMobile and makes life easier for customers and agents
DHL Service Points are DHL’s drop-off/pickup points for packages, with 1300 locations throughout Sweden, located in food stores, kiosks and petrol stations. In order to make drop-off and pick-up of packages easier for service agents, DHL has chosen to work with PocketMobile and base a new solution on PocketMobile’s PreCom platform. In the future agents will also be able to access the complete solution via smart phones and tablets.
Development and integration take place this year and the solution will be available for use by agents early in 2015. When the implementation is complete, several thousand people will use PreCom daily at DHL Service Points.
”Besides reducing the complexity of our IT integrations, the new PocketMobile solution will create a more efficient package handling at our agents and, at the same time, satisfy the higher security requirements that e-commerce requires,” says Peter Johansson, Programs and IT Product Manager, IS Demand at DHL Freight.
”That DHL has chosen PocketMobile for its Service Point operations is a very good example of PreCom’s strengths in mobile and distributed business solutions, and not least logistics solutions,” says Anders Tormod, CEO of PocketMobile.
PocketMobile is the leading European provider of Enterprise Mobility platforms for business critical, mobile work force solutions. PocketMobile provides PreCom which is an Enterprise Mobility Platform and Application Libraries for mobile workforce solutions. PreCom is a proven platform with more than 100 000 users. PocketMobile is head quartered in Stockholm, Sweden.
For more information see: www.pocketmobile.eu
DHL is the global market leader in the logistics industry and “The logistics company for the world”. DHL commits its expertise in international express, national and international parcel delivery, air and ocean freight, road and rail transportation as well as contract and e-commerce related solutions along the entire supply chain. A global network composed of more than 220 countries and territories and bout 315,000 employees worldwide offers customers superior service quality and local knowledge to satisfy their supply chain requirements. DHL accepts its social responsibility by supporting environmental protection, disaster management and education. DHL is part of Deutsche Post DHL. The Group generated revenue of more than 55 billion euros in 2013.
For more information see: www.dhl.com