Nationwide velger TCS sin automatiseringsplattform, ignioTM

Verdens største boligbyggelag forbedrer hastigheten, robustheten og smidigheten til sine IT-systemer, ved å innføre verdens første automatiseringssystem med kunstig intelligens. 
 
OSLO – 30 september 2015: Det ledende IT- og konsulentselskapet, Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS), melder i dag om et nytt samarbeid med Nationwide Building Society i Storbritannia. Nationwide har valgt TCS sin automatiseringsplattform, ignio^TM, for å oppnå bedre ytelse innen mengdeoperasjoner og kapasitetsstyring. Ignio er verdens første automatiseringssystem med kunstig intelligens, utviklet for bedrifters IT-systemer.

Ignioer utviklet for å automatisere og optimalisere IT-drift og prosesser i et selskap. Plattformen forbedre hurtighet og fleksibilitet, samt reduserer operasjonell risiko og forbedrer brukeropplevelsen. Inspirert av det menneskelige nervesystemet, maskinlæring og andre digitale teknologier, har ignio plattformen evnen til å oppfatte, tenke og handle, samt kontinuerlig lære og tilpasse seg bedriftens kontekst. ignio tilbys som en service-as-software plattform, som kan tas i bruk enten lokalt og/eller i skyen, avhengig av bedriftens behov.

Ved å integrere informasjon fra et bredt spekter av kilder, kan ignio selv danne seg et overblikk over virksomhetens teknologiportefølje, driftssystem og kontekst, og selv lære når det skjer endringer i systemet. Dette gir organisasjoner mulighet til å ta velinformerte beslutninger, samt å raskt gjenopprette driften etter operasjonelle ulykker, og dermed redusere behovet for manuelle prosesser og oppgaver.

- Den digitale revolusjonen har skapt mange muligheter for selskaper som Nationwide, men den bringer også med seg utfordringer som økt kompleksitet innen IT. Nye digitale produkter, kombinert med den store mengden data som dagens organisasjoner må hanskes med, kan gjøre det vanskelig å ta raske, velinformerte beslutninger. Vi er svært glade for at Nationwide har valgt ignio. Vi er sikker på at plattformen vil gjøre det lettere for Nationwide å både forutse og utnytte nye muligheter i den digitale tidsalderen, sier Professor Harrick Vin, Nestleder og Forskningssjef i Tata Consultancy Service.

Om Nationwide:

Nationwide er verdens største boligbyggelag og leverer et bredt spekter av digitale produkter til sine kunder. Med en voksende produktportefølje har Nationwide sitt IT-team valgt ignio^TM som leverandør av smart automatisering, for å redusere operasjonell risiko og samtidig forbedre sin effektivitet og respons mot sine kunder.

Engelsk versjon:

Nationwide selects ignio^TM – TCS’ neural automation platform

World's largest building society will improve IT responsiveness, resilience and agility by deploying neural automation system for enterprise IT 

LONDON, UK – 30 September 2015: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading global IT services, consulting and business solutions organisation, today announced a new partnership with Nationwide Building Society in the UKfor the provision of the ignio neural automation system which will initially be used for Batch Performance and Capacity Management.

Nationwide, a long-standing TCS customer, selected TCS’ Services-as-Software platform ignio – the world’s first neural automation system for enterprise IT –as part of its continued transformation of its technology and operations. As the world’s largest building society, Nationwide delivers a wide range of products to its customers and recognises the importance of deploying new services rapidly and increasing the resilience of its digital solutions. With their digital portfolio expanding in recent years, the Nationwide IT team chose ignio as a solution for delivering intelligent automation in order to reduce operational risks and simultaneously improve efficiency and responsiveness.

Mike Pighills, Head of Service Integration and Transition, Nationwide Building Society commented: “Moving all of our services on to a digital platform, while ensuring a high level of resilience and agility, is a major priority for Nationwide.In recent years, as our business has grown and new services have been introduced, our back-end systems have become ever more complex. ignio will help us to simplify the management of these systems, giving us greater efficiency and control over critical aspects of our IT.”

ignio is designed to automate and optimise the IT operations and processes of an enterprise to improve speed and flexibility, reduce operational risks and enhance user experience. Inspired by the human neural system, machine learning and other digital technologies, the ignio platform has the capacity to sense, think and act, as well as constantly learn and adapt to enterprises’ context. igniois offered as a Services-as-Software platform, which can be deployed either on-premise and/or on the cloud depending on the needs of the business.

By integrating information from a wide range of sources, ignio has the ability to blueprint and self-learn an enterprise’s technology and operations context. This provides organisations the ability to make informed decisions quickly as well as self-heal from operational incidents, while reducing the reliance on manual processes and modelling tasks.

As a first step in the journey, following successful proof of concept testing, ignio’s IT Batch Blueprinting along with Batch Performance and Capacity Management capabilities will now be deployed across Nationwide’s IT Batch systems. “By allowing us to create a blueprint of our Batch systems, ignio gives us the ability to quickly and easily model and predict the impact of business or technology-level changes and events on our batch systems and develop proactive plans accordingly,” Mr Pighills added.

Prof Harrick Vin, VP & Chief Scientist, Tata Consultancy Services, said: “The digital revolution has created many opportunities for businesses like Nationwide, but it also brings challenges, perhaps the most significant of which is the rapidly increasing complexity of IT. New digital products for customers, combined with the vast amounts of data that today’s organisations have to process, can make it difficult to make fast, informed decisions. We are delighted that Nationwide has chosen ignioto be a part of their transformation journey. We are confident that ignio will make a real difference to Nationwide’s ability to anticipate and respond to opportunities in this hyper-connected age.”

Shankar Narayanan, Country Head UK & Ireland, Tata Consultancy Services, said: “ignio is a next-generation platform for the enterprise. Its capability to scale automation benefits, while accommodating enterprises’ technology and process diversity, is unparalleled in the industry. Ignio’s services-as-software model is a real game changer. We are very excited about its potential to transform enterprise IT and Operations.”