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Mobile reisetrender: Artificial Intelligence (AI), scanning og personlige apper når mobilen overtar reisen

Pressemeldinger   •   mar 13, 2017 07:20 CET

Hver tredje reise over hele verden bookes i dag via mobile enheter. Mobilen blir dessuten det selvsagte navet i alle reisens deler: Inspirasjon i sosiale medier, prissammenligninger, bookinger, nedlasting av gjøremål og som guide på selve reisemålet. Travellink ser Artificial Intelligence (AI), scanning og personlige apper som neste steg i våre stadig mer mobiltilpassede reiser.

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Gardermoen - niende best i verden

Pressemeldinger   •   mar 08, 2017 07:20 CET

​Helsinkin Vantaa Airport plasserer seg på topp når verdens internasjonale flyplasser rangeres. Ingen annen flyplass ble likt like mye i 2016. Oslo Gardermen havner på en hederlig niendeplass. Det viser en omfattende internasjonal undersøkelse utført av Travellink, der 65 000 passasjerer fra hele Europa deltok.

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eDreams ODIGEO: Third Quarter Results to December 31st 2016; Solid financial performance for first nine months leads to rise in full year guidance

Pressemeldinger   •   feb 28, 2017 14:30 CET

Barcelona, 28 February, 2017 – eDreams ODIGEO (www.edreamsodigeo.com), the largest flight retailer in Europe and one of the world’s leading online travel companies, today reported its results for the nine months ended December 31st 2016.

9M RESULTS HIGHLIGHTS

  • Solid growth in bookings (+9%), revenue margin (+5%) and Adjusted EBITDA (+18%);
  • Adjusted net income of €19.4 million, representing a 78% increase;
  • Solid cash flow with cash position of €77 million (up 18%);
  • Solid performance in all Core markets: bookings (+11%) and revenue margin (+8%);
  • Revenue diversification strategy in non-flight products: bookings (+7%) and revenue margin (+11%)
  • Strategic initiatives continue to boost performance;
  • Further investment in the business to build scale, be more agile, improve business model, and create a better customer experience;
  • Increased transparency with new KPIs introduced to measure operational performance;
  • Acquired budgetplaces.com, a leading hotel bookings site, in line with acquisition strategy;
  • Full year guidance raised; bookings: 11.2-11.5 million (5-8% growth year-on-year), revenue margin €465-475 million (0-2% growth year-on-year); Adjusted EBITDA €105-107 million (10-12% growth year-on-year).

Dana Dunne, CEO of eDreams ODIGEO said:

“We have had a good nine months of the financial year to date with continued growth in bookings, revenue margin and Adjusted EBITDA. The strategic initiatives that we put in place continue to drive this performance. In addition we have invested and continue to invest to strengthen our long term competitiveness, growth and customer proposition. In particular, we are focusing our continued investment around the customer, including the further differentiation of our offer and the speed with which we can respond to and lead consumer trends. As we have said previously, this investment of some top line growth in the short term, will, over the long term, deliver a more compelling and competitive customer proposition and robust, high quality revenue growth. As a result of these initiatives, we have revised up our expectations towards the upper end of the guidance we provided at the start of the year.”

Business Overview

eDreams ODIGEO delivered a solid financial performance in the first 9 months of FY2017. The strategy announced in 2015 continues to drive improvements in the business, and is delivering positive growth rates in bookings and revenue margin, up 9% and 5% respectively. Adjusted EBITDA growth rates continue to be very strong, growing by 18% in the first nine months as a result of growth in bookings and revenue margin combined with a 10% reduction in variable cost per booking.

Our revenue diversification strategy continues to have a positive impact on our business, with growth in our flight related ancillaries and non-flight products. Bookings in non-flight businesses were up 7% and revenue margin up 11% driven by growth in dynamic packages, hotels and cars, development of our metasearch business, and partially offset by a decrease in our packaged tours business.

In our flight business, good progress in delivering our strategic initiatives has boosted performance and is positioning us well for long term growth. We continue to make the planned investments in our business to build scale, become more agile, improve the business model, and create a better customer experience.

Our Core markets performed strongly with bookings up 11% and revenue margin up 8%, driven by strategic initiatives, our diversification strategy and our continued investment.

The first nine months also saw strong profit growth. Adjusted net income was up significantly to €19.4 million, representing a 78% increase year-on-year.

In October 2016 the Group successfully refinanced its debt, with a full repayment of 2018 Notes and 2019 Notes, and the issuance of 2021 Notes. It increased the Super Senior Revolver Credit Facility from €130 million to €147 million, and switched its new debt to a single maintenance covenant of 6.0x Gross Leverage Ratio, with the terms also improving to allow for efficient repurchases of up to 10% of principal per year. We have successfully reduced our covenant ratio from 5.0x in December 2015 to 4.0x in December 2016, which gives up ample headroom vs our Gross Leverage covenant ratio. In addition, our Net Leverage Ratio was down from 4.3x in December 2015 to 3.3x in December 2016.

In the first nine months of FY2017 the Group reported a very solid cash flow performance with a cash position of €77 million (up 18% year-on-year). Cash flow from operations went from €-4.7 million to €41.7 million, and cash flow before financing from €-28.1 million to €27.6 million, as a result of improvements in EBITDA, working capital and capex. Overall the Group delivered a very strong cash flow performance.

The financial performance for the first nine months demonstrates that the shift in our business model is delivering positive results. We continue to drive more revenues outside of flight tickets which have higher margin and generate more cash for the business. Overall we consider this a solid set of results and in line with where we would expect to be following the start of our transformation in June 2015.

Summary Income Statement

3M 3M 9M 9M
Dec Dec Var Dec Dec Var
(in € million) FY2016 FY2017 FY2016 FY2017
Revenue Margin 103.1 108.7 5% 333.9 349.7 5%
Adjusted EBITDA 19.7 21.7 10% 64.1 75.9 18%
Non-recurring items -1.6 -2.7 65% -7.1 -6.9 -3%
EBITDA 18.1 19.0 5% 57.0 69.0 21%
EBIT 13.5 14.6 8% 42.9 54.4 27%
Net income 1.6 -14.9 NM 6.5 -3.0 NM
Adjusted net income 2.5 3.0 19% 10.9 19.4 78%

Business review by geographyOur Core markets (France, Italy, Spain) delivered a solid growth in bookings and revenue margin in the first nine months of FY2017. Core markets bookings reached 4.4 million, up 11% year-on-year, as a result of our strategic initiatives, diversification strategy and continued investment.

Revenue margin in our Core segment for the first nine months of FY2017 also experienced solid growth rates, up 8% year-on-year, to €196.7 million. While revenue margin per booking fell 3%, the Group delivered 8% growth in revenue margin as a result of our continued investment in the business.

Expansion markets experienced solid growth rates, up 7% year-on-year, in the first nine months of the year, driven by the strategic initiatives and investments made in our business and revenue diversification.

Expansion markets revenue margin was up 1% year-on-year for the first nine months to €152.9 million. The performance was driven by booking growth, negative foreign exchange impact, in particular the depreciation of the pound vs the euro, and revenue margin per booking.

Business review by business line

Progress in strategic initiatives have boosted our performance and position us well for longer term growth. In the first nine months of FY2017 we delivered solid growth rates in flight bookings, up 9% year-on-year. We continue to make investments in order to build scale, become more agile, improve the business model, and create a better customer experience.

Revenue margin performance in our flight business experienced growth rates of 3%, reaching €274.3 million for the first nine months of FY2017. Revenue margin growth was driven by growth in bookings, which were up 9% year-on-year. Revenue margin per booking for flight products was down 5%, as a result of channel mix re-alignment and price re-orientation, which also produced reduction in cost per booking and increase in profitability per booking, and the negative impact of the foreign exchange, already explained. This negative impact was partially offset by the positive impact from our revenue diversification strategy, which included flight related ancillaries, which delivered solid results.

Bookings trend in our Non-flight business improved as a result of our diversification strategy, up 7% in the first nine months of FY2017, and an increase of 17% for the 3 months to December for FY2017. The growth was driven by car rentals, hotels and dynamic packages, and was partially offset by a [planned] decrease in our packaged tours business.

Non-flight revenue margin grew for the fifth consecutive quarter. The growth was primarily driven by growth in car rentals, hotels and dynamic packages, and by the development of metasearch. Revenue growth was partly offset due to the decline in packaged tours. For the first nine months of FY2017 these businesses grew revenue margin by 11%.

Outlook

The focus for the rest of FY2017 will be investing for the long term sustainability of the business. We will invest to reinforce our delivery of sustainable profit growth, and drive results in the longer term, including adapting our revenue model to respond to changing customer needs and developing off-line advertising, which we do not expect to generate revenue immediately.

As a result of the Q3 performance, we have raised on annual targets for FY2017. All M&A transactions taking place in FY2017 have been reflected in the guidance:

Initial Guidance Revised Guidance
(June 2016) (February 2017)
Bookings In excess of 10.7 million 11.2-11.5 million 5-8% growth year-on-year
(million)
Revenue Margin In excess of €463 million €465-475 million 0-2% growth year-on-year
(in € million)
Adjusted EBITDA €103-107 million €105-107 million
(in € million) 8-12% growth year-on-year 10-12% growth year-on-year

Over the longer term, and as we execute the next phase of our transformation, we will continue to grow adjusted EBITDA with a long-term target of €125-140 million EBITDA by 2020.

*NOTE:

Core markets: Spain, Italy, and France

Expansion markets: All except the Core markets

About eDreams ODIGEO

eDreams ODIGEO is one of the world's largest online travel companies and one of the largest European e-commerce businesses. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it offers the best deals in regular and charter flights, low-cost airlines, hotels, cruises, car rental, dynamic packages, holiday packages and travel insurance to make travel easier, more accessible, and better value for the more than 17 million customers it serves worldwide. With a presence in 44 markets, eDreams ODIGEO is listed in the Spanish Stock Market.

Travellink er Nordens ledende internettreisebyrå med virksomhet i Norge, Sverige, Danmark og Finland. For 17 år siden var vi pionerer på reiser online. I dag er vi markedsledende og en del av Europas største internettreisebyrå eDreams ODIGEO, representert i 44 land. Travellink har markedets raskeste og beste bestillingsfunksjon med størst utvalg av fly, hotell, leiebil og kombinasjoner av fly og hoteller. Vi tilbyr 450 flyselskap, mer enn 1,1 millioner hotell og 40 000 destinasjoner over hele verden. Alltid til laveste pris, høyeste kvalitet og beste service.

​eDreams ODIGEO (www.edreamsodigeo.com), the largest flight retailer in Europe and one of the world’s leading online travel companies, today reported its results for the nine months ended December 31st 2016.

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Nordmenn finner kjærligheten - i luften

Pressemeldinger   •   feb 13, 2017 13:35 CET

Kjærligheten styrer nordmenns reisevaner. Mange reiser for å finne kjærligheten eller avslutte et forhold. Og atter andre drar av gårde for å bruke GPS-styrte dating-apper på reisen, ifølge en reiseundersøkelse med 11 000 deltagere som presenteres av Travellink.

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Sommerreiser 2017: All-time-high for Spania - og suksess for polsk badeperle

Pressemeldinger   •   jan 26, 2017 07:25 CET

Det er høyttrykk for salg av sommerreiser hos Nordens største onlinereisebyrå, Travellink. Størst etterspørsel er det etter reiser til Spania – som ser ut til å bli sommerens vinner blant nordmenn nok en gang. Men lavprisreisemål som Bulgaria, Portugal og Polen er på vei opp.

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Årets reisetrender: Spansk høytrykk, multi-flyreiser og mer fleksible kombinasjoner

Pressemeldinger   •   des 13, 2016 06:50 CET

Spania er den store vinneren når Nordens største onlinereisebyrå,Travellink, oppsummerer nordmenns reiser. London befester posisjonen som det mest populære reisemålet, mens Tyrkia taper mest. En tydelig trend er at Ola og Kari er blitt mer fleksible med flere kortere reiser og med større variasjon av reisemål enn tidligere.

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Ny avtale gir Travellinks kunder billigere samtaler og surfing med mobilen

Pressemeldinger   •   des 07, 2016 07:10 CET

​Travellink tilbyr nå, som første onlinereisebyrå, sine reisende å ringe og surfe helt uten roamingavgift i ferien. Tjenesten tilbys ved hjelp av MobiTrotters app og omfatter samtlige land i verden.

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Ny Nordensjef for Travellink

Pressemeldinger   •   des 01, 2016 07:45 CET

Erik Wikander er blitt ansatt som Nordensjef for Travellink, den nordiske delen av Europas største online reisebyrå, eDreams ODIGEO. Han etterfølger Peter Carlsson som har vært adm.dir. for selskapet siden 2000.

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eDreams ODIGEO: Half Year Results to September 30th 2016

Pressemeldinger   •   nov 18, 2016 10:00 CET

Strong First Half with continued growth in Bookings, Revenue Margin and Adjusted EBITDA; Adjusted Net Income +97% YoY; Free Cash Flow before Financing +338% YoY.

Barcelona, 18 November, 2016 – eDreams ODIGEO (www.edreamsodigeo.com), the largest flight retailer in Europe and one of the world’s leading online travel companies, today reported its results for the six months ended September 30th 2016.

H1 RESULTS HIGHLIGHTS

  • Solid growth in bookings (+8%), revenue margin (+4%) and Adjusted EBITDA (+22%);
  • Adjusted net income of €16.6million, representing a 97% increase year-on-year;
  • Successful refinancing closed in October 2016;
  • Solid cash flow with cash position of €110.4 million (up 3% year-on-year);
  • Revenue diversification strategy driving growth in non-flight: Bookings (+3%) and revenue margin (+10%);
  • Solid performance in all Core Markets: Bookings (+10%) and revenue margin (+7%);
  • Successful implementation of strategy:
    • Significant improvement in customer experience;
    • Greater revenue diversification: Strong growth in flight ancillaries’ and advertising and metasearch revenues, and solid growth rates in car rentals and dynamic packages.
    • Business model improvements in product, marketing and pricing delivering solid results - bookings (+8%) and variable cost per booking (-10%).
    • Mobile channel acceleration - bookings up 37%, 29% of all flight bookings via mobile;
  • Full year guidance reiterated
  • Outlook 2017: Bookings: Above 10.7 million; Revenue margin: Above €463 million; Adjusted EBITDA €105 million (10% growth year-on-year), +/- €2 million

Dana Dunne, CEO of eDreams Odigeo

“We are pleased with the performance in the first half of the year with solid growth in bookings, revenue margin and Adjusted EBITDA. Our revenue diversification strategy is already yielding benefits, particularly in our non-flight business. As we expected, a combination of price re-orientation and channel mix re-alignment has resulted in slightly slower growth in our flight business. We remain confident in meeting our full-year guidance and believe that our strategic initiatives, which are already having a positive impact on the business, will continue to build a much stronger business.”

He added:

Having completed the first phase of our transformation programme in 2015-16 we are now implementing the second phase of our transformation which focuses on constantly improving the experience for our customers, using scale to improve our products and services to further drive longer term growth.”

PLS SEE PDF-VERSION FOR FULL TEXT/RESULT RELEASE.

Travellink er Nordens ledende internettreisebyrå med virksomhet i Norge, Sverige, Danmark og Finland. Firmaet har tre forretningsrområder; privatreiser, forretningsreiser og konferanse & event. Travellink selger flyreiser fra 440 forskjellige flyselskap og over 550 000 hotell til mer enn 40 000 reisemål over hele verden. Travellink er sammen med eDreams, Go Voyages, Opodo og Liligo en del av eDreams ODIGEO, Europas største internettreisebyrå og e-commercefirma. eDreams ODIGEO finnes representert i totalt 44 land over hele verden. Bedriften tilbyr et stort utvalg av fly, hotell, leiebil og kombinasjon av fly og hotell.

​Strong First Half with continued growth in Bookings, Revenue Margin and Adjusted EBITDA; Adjusted Net Income +97% YoY; Free Cash Flow before Financing +338% YoY.

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​Norwegian er Nordens mest populære lavprisflyselskap

Pressemeldinger   •   okt 07, 2016 16:44 CEST

Det er det nettbaserte reisebyrået Travellink som har gjennomført studien blant europeiske reisende rundt bruk og erfaringer med lavprisflyselskaper. Og det er ingen tvil om at helnorske Norwegian har skaffet seg mange støttespillere både i Norge, Norden og Europa*.

- Norwegian inntar førsteplassen med stor margin både i Norge, Sverige, Danmark og Finland når det gjelder ferie- og fritidsreiser. Tross knallhard konkurranse kaprer de også en meget sterk bronseplass i Europa. I Norge kommer Thomas Cook på andreplass, mens bare 11 % av oss fortrekker Ryanair. For Europa er det selskapet EasyJet som kommer på topp fulgt av Ryanair på andreplass og altså Norwegian på tredjeplass, forteller countrymanager for Travellink i Norge, Hege Bergsløkken.

- For Norwegian er det viktig å tilby god kvalitet til en lav pris. Vi setter stor pris på at våre direkteruter med splitter nye, mer miljøvennlige fly, gratis WiFi og hyggelig service blir godt mottatt av de reisende. Positive tilbakemeldinger fra kundene er svært viktig og motiverer oss til å fortsette å jobbe for at enda flere skal velge Norwegian på neste reise, sier salgsdirektør Lars Sande i Norwegian.

Blant de norske respondentene i undersøkelsen, er det pris som har størst betydning for valg av flyselskap (88 %), mens behagelige flytider ved ut/hjemreise er nest viktigst (64 %). Flyplassens beliggenhet blir rangert som nummer tre på listen (43 %).

- De norske deltagerne i undersøkelsen er overraskende lite opptatt av å få adgang til en lounge på flyplassene. Bare 5,1 prosent svarer at dette er viktig når de skal bestille en feriereise. Heller ikke WiFi eller taxfree-utvalg om bord i flyet teller mye for nordmenn. Bare 3 % svarer at dette er viktig. Med andre ord: For det store flertallet handler det om å få reisen til best mulig pris, forklarer Bergsløkken i Travellink.

Det er også interessant å merke seg at åtte av ti av de norske respondentene har benyttet seg av ulike flyselskaper på ut- og hjemreisen – for å få best mulig pris.

- Dette ser vi tydelig hos oss i Travellink når folk bestiller billetter. Behagelige flytider er viktig, og da hender det ofte at de reisende velger forskjellige flyselskaper på utreisen og hjemreisen, sier Hege Bergsløkken i Travellink.

Men Ola og Kari er ikke udelt positive til lavprisselskapene. Mange mener at disse selskapene vet å ta seg betalt for ekstra-tjenester slik som for eksempel for bagasje. Nesten fire av ti svarer at de synes lavprisselskapene kan være like dyre som full-service-selskapene, særlig i høysesong. Og over tre av ti oppfatter at lavprisselskapene var billigere før.

Nordmenn rangerer lavprisflyselskapene slik, basert på egne erfaringer og kundeservice:

Norwegian 61%

Thomas Cook 19%

Ryanair 11 %

Wizz Air 7%

Easy Jet 6%

Europeere under ett rangerer lavprisselskapene slik:

EasyJet 22 %

Ryanair 18 %

Norwegian 12 %

Vueling 8 %

Eurowings 4 %

*Undersøkelsen ble fortatt blant eDreams/ODIEGOs kunder i juni 2016. 16.743 respondenter fra Storbritannia, Spania, Frankrike, Italia, Tyskland, Portugal, Sverige, Norge, Finland og Danmark svarte på spørsmålene. Av disse var 3975 personer fra de nordiske landene Sverige, Norge, Finland og Danmark. Respondentene ble spurt om å velge sine topp tre lavprisflyselskaper i Europa basert på egne erfaringer og kundeservice.

For mer informasjon: Hege Bergsløkken, country manager, +47 45831687, hege.bergslokken@travellink.com

Travellink er Nordens ledende internettreisebyrå med virksomhet i Norge, Sverige, Danmark og Finland. Firmaet har tre forretningsrområder; privatreiser, forretningsreiser og konferanse & event. Travellink selger flyreiser fra 440 forskjellige flyselskap og over 550 000 hotell til mer enn 40 000 reisemål over hele verden. Travellink er sammen med eDreams, Go Voyages, Opodo og Liligo en del av eDreams ODIGEO, Europas største internettreisebyrå og e-commercefirma. eDreams ODIGEO finnes representert i totalt 44 land over hele verden. Bedriften tilbyr et stort utvalg av fly, hotell, leiebil og kombinasjon av fly og hotell.

En studie blant hele 16 743 flypassasjerer i Europa er hyggelig lesning for Bjørn Kjos og Norwegian. Selskapet kommer på en soleklar førsteplass som Norge og Nordens mest populære lavprisflyselskap, og havner på tredjeplass i hele Europa. Men nordmenn irriterer seg over at det ofte påløper ekstra kostnader når de reiser med billig-selskapene.

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Om Travellink

Travellink tilbyr rimelige reiser til hele verden

Travellink er Nordens ledende internettreisebyrå med virksomhet i Norge, Sverige, Danmark, Finland og Polen. Travellink inngår i eDreams Odigeo. eDreams Odigeo har virksomhet i 44 land.

Adresse

  • Travellink
  • Hemvärnsvägen 9
  • 172 22 Sundbyberg
  • Sverige
  • Vår nettside