We are currently looking to recruit an Operations Account Manager to work on a large commercial account in Canary Wharf.
The main purpose of the role is to provide leadership and management of the maintenance team across this high profile account to a high standard of customer satisfaction and meet all financial and production goals.
Applicants for the role must be technically qualified and must also have previous experience working at a similar level within the blue chip commercial sector.
The role will based is based in Canary Wharf and the main duties of the role are as follows:
Leading a large technical teams of engineering managers, project managers, supervisors and engineers plus including setting and managing goals, development and recognition, training and disciplinary procedures.
Management of office staff, administrators and managers.
P&L Accounting, responsibility and reporting.
Liaison with client's at a senior level (board level)
Project Management skills including programming and resource allocation.
Managing a PPM Programme of Hard Services including prioritisation, resource allocation and reporting.
Production of routine and exceptional management reports.
Management of SLA's and KPI's.
Management of contractors including selection and financial and technical performance.
Applicants for the role must be able to meet the following criteria:
FM experience specifically Hard Services (M&E).
Technical engineering qualification, trade qualification, apprenticeship - preferably M&E biased.
Experience of managing large Multi-location Projects.
Membership of a recognised Association such as CIBSE, IET, BIFM
Forming and recruiting and managing teams.
Health & Safety management training and experience.
Environmental awareness training and experience.
IT skills including Excel to a higher user level.
CAFM Systems operation and use (e.g. Concept)
Technical Compliance Regulations.
For further details please contact Paul Stephens on 0207 621 8960
HOW WE WORK
Experience has allowed us to work with a diverse range of customers be it a service provider an in house organisation or consultancy. We have placed candidates in a vast array of environments including law firms, universities, hospital trusts, investment banks, datacentres, boarding schools and corporate buildings to name some.
Our LinkedIn profiles offer a range of testimonials from industry jobseekers and clients that have worked with us in the past and have received a first class service, clients have also stated that when they engaged our services they found us to be fully committed and professional throughout the process.
We always do our best to ensure our customers are provided with the best people and in turn we do our utmost to provide our candidates with access to the best facilities management, property and engineering jobs hence working with some of leading organisations across the UK and EMEA.