Press release -
Empower IM to Supply a New Customer Information System to Elenia
On 4 March 2014, Elenia Oy and Empower IM Oy signed an agreement on the delivery of a customer information system to Elenia Group. Elenia will use the new system for customer service and invoicing processes in the electricity network, heating and gas businesses. Elenia Oy has 410,000 electricity network customers. Elenia Lämpö Oy has nearly 5,000 customer agreements and approximately 85,000 end users.
The procurement was made through a public procurement process and is worth EUR 4 million. The delivery project has begun and the implementation will take place in 2016. The agreement covers support and maintenance services during the production phase.
"The new customer information system is a large and very important project for Elenia during the next two years. We wish to remodel the service we offer to our customers and increase the cost efficiency of our operations. Empower is a carefully chosen partner whose expertise we can trust," says Tapani Liuhala, CEO of Elenia Oy.
"The modular structure of the EnerimCIS system enables us to deliver a system optimised for the processes of electricity network and district heating businesses. The new system is developed for processing hourly electricity consumption data for the Nordic energy market. The agreement offers us a great opportunity to develop the EnerimCIS system further with Elenia, a pioneer in this line of business," says Antti Ruokonen, CEO of Empower IM Oy.
More information:
Empower IM Oy, CEO Antti Ruokonen, tel. + 358 44 425 2010
Elenia Oy, CEO Tapani Liuhala, tel. +358 400 33 1130
Topics
- Data, Telecom, IT
Categories
- enerimcis
The Elenia Group consists of the electricity distribution company Elenia Oy and its wholly owned subsidiaries Elenia Lämpö Oy and Elenia Finance Oyj.
Elenia Oy is an electricity network company that serves over 410,000 household, corporate and community customers in over 100 municipalities in Kanta-Häme, Päijät-Häme, Pirkanmaa, Central Finland and South and North Ostrobothnia. Elenia is Finland's second largest provider of electricity distribution services. One of Elenia's key development objectives is to join information systems and electricity networks into one smart grid that produces and uses data in real-time.
Elenia Lämpö Oy produces district heating and electricity and sells and distributes district heating and natural gas in Häme, Central Finland, Northern Ostrobothnia and Heinola in approximately 10 municipalities. Elenia Lämpö Oy has nearly 5,000 customer agreements and approximately 85,000 end users. Elenia Lämpö is Finland's second largest vendor of district heating.
Empower IM Oy is a subsidiary of the multinational Empower Group. Empower improves its customers' competitiveness and helps to keep the society working. Empower constructs, installs, maintains and repairs electrical and telecommunications networks, maintains power stations and factories and supplies ICT solutions. Empower serves its customers in over a hundred locations in Finland, Sweden, Norway, Estonia, Latvia and Lithuania. In 2013, Empower's turnover was over 325 million euro, and the company had approximately 2,650 employees.
