ITIL® Foundation Training helps in gaining knowledge about the core principles of IT a global accreditation body. The course involves the considerate on IT Infrastructure Library (ITIL®) terminology, structure, and basic concepts required to increase business productivity and reliability. Participants are guided how to sync IT services with the business requirements to achieve the strategic objectives. The learning curve will provide information on identifying the technology, architecture, framework models, processes, functions, and roles.
The ITIL foundation certification groups the standard for considerate the move to an IT service management model.
Originally developed in the UK in the 1980s as a solution for growing dependence on technology, it has grown to become a universal body of knowledge for organizations to implement best practices within their technology infrastructure.
Organizations, and individuals, can become certified through implementation, adherence, and knowledge of ITIL methodology.
The ITIL Training framework is all-encompassing across the entire information technology lifespan in an organization, terming this as the 'IT Service Lifecycle.' Principle elements in the ITIL Services Lifecycle include:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continuous Service Improvement
Each of the elements of the ITIL services lifecycle contains specific processes, requirements, and guidelines appropriate to the lifecycle phase, allowing organizations to implement ITIL in specific areas or in a phased approach. Best results, however, are achieved through adoption of the entire lifecycle principles.
ITIL Foundation Training Benefits
- Concept of Service management as a practice
- Structure of ITIL® service lifecycle along with objectives and scope of service strategy
- Generic concepts and definitions covering assets, service catalogue, risk management, service level agreement (SLA), Service knowledge management system (SKMS) and more
- Key principles and models explaining the importance of people, processes, products and partners for Service management
- Selected processes
- Selected functions
- Selected roles and associated responsibilities
- Technology and architecture
- Competence and skills for service management
Who should attend ITIL Course?
Any Professional who has minimum 1 year of experience in IT Services.
Pricing/Ticket Info 23000 INR
Date 18/19 August 2018
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