STOCKHOLM, 2020-03-24 – Swedish alarm management platform Skyresponse AB is working with major European response centres to enable operators responding to alarms from home, instead of risking COVID-19 contamination in centralized locations.
In order to make it easier for response centres to temporarily relocate their operators to their homes, Skyresponse has created a tailored onboarding process to allow faster integration. The tailored process allows response centres to migrate and ensure business and service continuity within only 5 days. Due to the exceptional situation, normal license fees have also been temporarily waived for new customers.
“During pandemics, one infected person could spread COVID-19 quickly to colleagues, causing an immediate threat to the entire operation of a response centre. The need to act is urgent, for the sake of uninterrupted operations and service towards people in need. Along with the heavily discounted prices, we have taken measures to significantly speed up the integration process for new clients,” states Martin Reidevall, Skyresponse CEO.
More information on the differences between cloud-based alarm management and traditional alternatives, as well as the pro-bono COVID-19 offer, can be found on the Skyresponse website.
Skyresponse AB is a Swedish Software-as-a-Service (SaaS) company which offers a 100% cloud-based alarm management platform and related services. The software platform is primarily built for response centers and telecare ecosystems and trusted by major, international care and security providers. The platform can as well be used in other applications such as Smart Buildings where reliable alarm handling is critical. The Skyresponse technology is futureproof, thanks to a powerful software architecture with flexible, open integration capabilities.