Kroatiska Turistbyrån

A special mark of quality for hotels Monte Mulini, Le Meridien Lav and Valamar Lacroma

Blogginlägg   •   Aug 08, 2012 11:03 CEST

The hotels Mulini in Rovinj, Le Meridien Lav in Podstrana (Split) and Valamar Lacroma in Dubrovnik are the first Croatian hotels that have received the quality label "Q" for hotel services from the Ministry of Tourism. The hotels were judged by a commission from the Ministry and a secret guest. In addition to service quality, investment in developing, promotion and continuous improvement of quality of the hotel, the hotel’s management had to prove that they continuously invest in staff training, operate in accordance with environmental standards, consider the satisfaction and security of guests and staff, continuously check the quality of equipment, operate in accordance with prescribed procedures and instructions and cooperate with the local community in the area of tourism destination management, education, environment and heritage, as well as health.

The mark of quality is not mandatory, but is granted at the request of the hotel and checked every three years.

The Ministry of Tourism

Hotel Monte Mulini

Le Meridien Lav

Valamar Lacroma