JAN Götgatan 11, Stockholm
Whether we are managers, work in housekeeping, or staff the front desk, we all share common everyday concerns. Rooms mistakenly marked as clean, unhappy guests, bad reviews. We do a great job of dealing with the immediate problem, but seldom take the time to think about why it occurred in the first place. The source, in many cases, lies in a miscommunication between staff members. If you want valuable tips and tools that will help housekeeping and front desk staff work more effectively together, this seminar is for you.
This seminar goes beyond providing inventive methods to strengthen communication and cooperation among team members. Our goal is to help you create a better working environment for all staff, and a superior experience for your guests. Along the way, we’ll introduce you to an innovative mobile application to smooth communication between all of your departments. We’re excited about sharing a new approach to familiar problems, and look forward to greeting you on 31st of January.