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HCL wins Prestigious AI Award

Pressmeddelanden   •   Maj 27, 2016 12:52 CEST

Crowned for Best innovation in Natural Language Processing at AIconics Awards

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​President of Estonia Launches HCL’s Delivery Centre in Tallinn

Pressmeddelanden   •   Dec 04, 2015 10:50 CET

Tallinn, Estonia, Noida, India – 3rd December 2015 – ​HCL Technologies (HCL), a global IT services provider, announced that the President of Estonia, Honorable Toomas Hendrik Ilves, today inaugurated HCL’s nearshore centre in Tallinn.

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What does a 21st Century Enterprise look like?

Blogginlägg   •   Okt 15, 2015 13:27 CEST

A friend of mine was very worried the other day. His son, based in Toronto, had just informed him that he was transferring his savings from one of Canada’s largest and most established banks to one that had virtually no physical presence. No typical neighborhood branch to walk into, no tellers to interact with over the counter. All transactions would be carried out over the Internet, mobile app or via telephone. He asked if he should stop his son from switching banks as such a “virtual” institution did not inspire his confidence.

I could not help but smile. “Welcome to the 21st century enterprise,” I said. “Get used to the new paradigm.” His son was moving banks for a simple advantage: A “no-fee” chequeing account with a convenient banking experience. Even though there was no imposing brick and mortar building proclaiming a strong (and costly) presence, this lean and agile financial institution was in fact rooted within a complex ecosystem of specialists collaborating at the back end. A convergence of partners to offer new and valuable innovations such as biometric technology for voice banking and e-signatures, along with all the usual banking facilities. Customers clearly seem to be loving the new virtual banking experience. I was not surprised to find that nearly 2 million had signed on and had even given it the highest customer satisfaction ranking! Read More

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From Mules To Machines To Robots – A Quick Look At The History And Future Of Automation, And Why It’s At The Heart Of The 21st Century Enterprise

Blogginlägg   •   Okt 15, 2015 13:04 CEST

Last week, the CEO of HCL Technologies, Anant Gupta talked about the emerging contours of the 21st Century Enterprise (21CE) on his LinkedIN Influencer Blog platform. I’ve been fortunate to have had several discussions with him on this subject. In fact, all of us at HCL earnestly believe that the future of commerce is not just an extension of our current understanding of this subject but rather a completely new way of doing things. 21CE is our prototype definition of what this future may look like, and behind the definition is a whole set of over-lapping algorithms.

Today, I’m picking up one element of this construct for a deep-dive. I consider it to be the foundation of 21CE. That’s right! I believe that automation is the foundation of the new organizational paradigm. The word has a very long history, though.

Let’s rewind to 200 years ago, to a pre-18th century world. Farming was the primary profession of humans in that era and they did most of the work manually with little help from a few Paleolithic tools. This continued until they discovered that animals could be used to ‘mechanize’ some of the work. They invented the plow and, thus, Mules became an extension of their hands and feet, starting the agricultural revolution.

Cut to the 19th century. The first industrial revolution came as a result of Capitalism’s unquenchable thirst for relative surplus value. Machines made their way into the heart of commerce. The Industrial revolution took motive power and tools from the workmen and transferred them to the machines. What followed, thereafter, was a period of massive economic and social reset and a proliferation of prosperity.

As I write this piece in circa 2015, I can’t escape a sense of déjà vu. I believe we stand on the threshold of yet another revolution. I am tempted to call it the Augment Intelligence Revolution, wherein machines are being upgraded with artificial intelligence and robotics; once again to automate and mechanize the existing so called “menial” or “L1” work and open the doors to an era of new possibilities, prosperity, and economic reset.

Automation as default in the 21CE

Automation, if done correctly, with the right intent, process and technology can indeed be a win-win for all.

We at HCL believe that in an enterprise IT environment where standardization is still a distant dream, trying to apply 21st century automation without having the right foundation set up will lead to definite failure and unstructured workforce redundancies. Such desperate attempts lead to mistakes, and eventually, to failures. Desperate and hasty attempts to automate everything and anything does not reflect determination. Automation needs a consultative approach; it requires a clearly defined lifecycle of change.

Optimized automation is an outcome of experience, knowledge, skillset and vision. It’s an evolutionary process which improves process efficiency. To achieve optimized automation, your decision must be based on the pragmatic knowledge base.

Think DRY ICE!

Dry Ice is an interesting chemical element. It has a lower temperature than ice and is known for not leaving any residue. In fact, it does not melt into a liquid when heated; instead, it changes directly into a gas and evaporates. These features of Dry Ice are exactly what HCL’s automation platform stands for, and delivers.

The most unique feature of our platform is that it operates three layers (L-2 to L-0) below the usual IT surface and automates at machine, platform, and application levels, creating preventive and self-healing systems and software by leveraging techniques like machine learning and the creation of self-service capabilities with cognitive AI agents embedded into the systems, which ensure that IT Operations run by HCL are by default optimized at 30%.

This ‘beneath the surface’ optimization ensures that human talent ‘above the surface’ can focus on more intellectual and analytical tasks. Dry Ice has a very detailed ‘above the surface’ blueprint too. In its entirety, the vision of HCL’s Dry Ice is to help organizations go from FullOps to NoOps in 36 months. On an average, it can help most enterprises reduce their Ops footprint anywhere from 20% to 60% thereby ensuring agility and capacity re-configurement for enterprises and their human resources.

The future is not about ‘replacement’ but ‘up-placement’

With leaps and bounds being made within the enterprise technology space in the recent past, automation will help the 21CE gain competitive edge by re-aligning a workforce involved in highly tactical, repetitive, and manual processes to focus on core and strategic projects.

Today, automation is fast encouraging the convergence of skillsets, creating strategic job roles for the existing labor pool. For instance, system admins who can do scripting or coding are taking the route of becoming DevOps Engineers. Similarly, Converged Infrastructure Engineers are taking control of complete infrastructure, and developers who have IT infrastructure knowledge are enabling automation and contributing to environment management of SDDC.

The ideal discussion on the future of automation should not end with conversations concerning the replacement of the labor force with robots; it needs to burst the bubble being created by several other misconceptions, which are still holding IT decision makers back. These misconceptions include the fear of overshooting the automation budget, uprooting the existing technology infrastructure, and excessive lead time.

Automation helps enterprises stay in line with market and compliance expectations while achieving agility, accuracy, and competitive advantages. All it needs is an incremental approach and the right set of rules for it to benefit all the stakeholders.

The Final Word

If you take a quick look at its history till the 20th Century, automation was about processes being supported by people, and people being enabled by technology to do things faster. In the 21st Century Enterprise, this equation has changed to processes being powered by technology, and people supporting technology in an automated fashion. Indeed, automation in the 21st Century is all about Agile Thinking and Lean Delivery. Automation with Orchestration will enable the mantra of “Think like a Startup but deliver like an Enterprise” – the sweet spot where magic happens in the 21st Century!

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Tele2 and HCL Technologies form Strategic Alliance

Pressmeddelanden   •   Mar 05, 2015 15:20 CET

The alliance will address M2M and IoT Opportunities in Europe

Stockholm, Sweden, Noida, India – March 5, 2015 – HCL Technologies and Tele 2, one of the leading European telecommunications operators today announced a strategic partnership to address the substantial market opportunities for Machine-to-Machine (M2M) and Internet of Things (IoT) solutions in Europe.

By focusing on the Healthcare segment in Europe, the two companies will jointly address one of the fastest growing areas of the M2M/IoT market. For example, in healthcare the two companies are planning to develop remote patient monitoring systems that are enabled through smartphones. HCL and Tele2 will work together in an effort to reduce transactional and operational costs for their partners, whilst tapping into the lucrative revenue opportunities that exist within the European IoT/M2M market.

HCL will be responsible for the implementation, integration, roll-out and ongoing support of M2M/IoT solutions, in addition to device connectivity through its flagship Device Gateway product – Aegis. This becomes feasible through Tele2’s Control Center, which is the market leading M2M/IoT connectivity platform in the world.

Rami Avidan, Commercial Director at Tele2 M2M Global Solutions said, “We are delighted to partner with a company that has such strong M2M and IoT capabilities as HCL. Our unique and focused partnership approach to the M2M and IoT market has so far proven very successful, enabling us to concentrate on creating the best possible value solutions to address our customers’ needs. Through partnering with HCL, we will now be able to tap into the healthcare vertical with an extremely competitive offering.”

Sukamal Banerjee, Senior Vice President, ERS, HCL Technologies said, “We are very pleased to partner with Tele2 and look forward to developing new and exciting M2M and IoT opportunities together in Europe. Tele2’s dedicated and fully integrated business unit for M2M solutions demonstrates its clear commitment to this market; earmarking it as our clear partner of choice.”

HCL’s carrier grade M2M/IoT platform, along with its Device Gateway Solution, Systems integration and Roll-Out, and adjacent sector expertise; combined with Tele2’s 2G/3G and next-generation 4G connectivity services and dedicated Operations Control Centre, will offer a holistic solution to support the stringent business needs of businesses in the M2M/IoT space.

About HCL Technologies

HCL Technologies is a leading global IT services company working with clients in the areas that impact and redefine the core of their businesses. Since its emergence on global landscape after its IPO in 1999, HCL has focused on 'transformational outsourcing', underlined by innovation and value creation, offering an integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and Business services. HCL leverages its extensive global offshore infrastructure and network of offices in 31 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare & Life sciences. HCL’s organizational beliefs of 'Employees First, Customers Second', ‘Trust, Transparency and Flexibility’, and ‘Value Centricity’ empower its 100,240 Ideapreneurs to create real value for customers by delivering a Relationship Beyond the Contract. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 5.7 billion, as on 31st December 2014 (on CY basis). For more information, please visit www.hcltech.com

Forward-looking Statements

Certain statements in this release are forward-looking statements, which involve a number of risks, uncertainties, assumptions and other factors that could cause actual results to differ materially from those in such forward-looking statements. All statements, other than statements of historical fact are statements that could be deemed forward looking statements, including but not limited to the statements containing the words 'planned', 'expects', 'believes’,’ strategy', 'opportunity', 'anticipates', 'hopes' or other similar words. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding impact of pending regulatory proceedings, fluctuations in earnings, our ability to manage growth, intense competition in IT services, Business Process Outsourcing and consulting services including those factors which may affect our cost advantage, wage increases in India, customer acceptances of our services, products and fee structures, our ability to attract and retain highly skilled professionals, our ability to integrate acquired assets in a cost effective and timely manner, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, the success of our brand development efforts, liability for damages on our service contracts, the success of the companies /entities in which we have made strategic investments, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property, other risks, uncertainties and general economic conditions affecting our industry. There can be no assurance that the forward looking statements made herein will prove to be accurate, and issuance of such forward looking statements should not be regarded as a representation by the Company, or any other person, that the objective and plans of the Company will be achieved. All forward looking statements made herein are based on information presently available to the management of the Company and the Company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the Company.

Media Contact :

HCL Technologies

Elka Ghudial

+44 (0) 7973 567 131

elka.ghudial@hcl.com

Ajay Davessar

+91 96 50 1223336

ajay.davessar@hcl.com

About HCL Technologies

HCL Technologies is a leading global IT services company, working with clients in the areas that impact and redefine the core of their businesses. Since its inception into the global landscape after its IPO in 1999, HCL focuses on ‘transformational outsourcing’, underlined by innovation and value creation, and offers integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and BPO. HCL leverages its extensive global offshore infrastructure and network of offices in 31 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare. HCL takes pride in its philosophy of ‘Employees First, Customers Second’ which empowers our 85,194 transformers to create a real value for the customers. HCL Technologies, along with its subsidiaries, had consolidated revenues of US$ 4.4 billion (23,499 crores), as on 31st Dec 2012 (on LTM basis). For more information, please visit www.hcltech.com

The alliance will address M2M and IoT Opportunities in Europe Stockholm, Sweden, Noida, India – March 5, 2015 – HCL Technologies and Tele 2, one of the leading European telecommunications operators today announced a strategic partnership to address the substantial market opportunities for Machine-to-Machine (M2M) and Internet of Things (IoT) solutions in Europe.

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HCL medverkar i Future Global 100 (FG100) Nordiska möte med viktiga beslutsfattare från Nordiska organisationer

Nyheter   •   Nov 19, 2013 17:42 CET

Ms Liselotte Engstam, Vice President and Head Nordics of HCL Technologies, who co-chaired and moderated the flagship Future Global 100 (FG100) Nordics Meeting in Stockholm on 9 October, shared that global collaborations are essential in the region and that Nordic businesses need to have continued innovation and transformation for future growth.

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HCL Technologies utsedd till mest innovativa tjänsteleverantören i Norden

Pressmeddelanden   •   Jul 01, 2013 14:18 CEST

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Vestas väljer HCL Technologies som strategisk partner

Pressmeddelanden   •   Jun 24, 2013 12:18 CEST

Etablerar flerårigt samarbete inom applikationsutveckling med världens ledande tillverkare av vindenergisystem

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HCL kommer att leverera strategiska verksamhetsförändrings- och IT-tjänster till Husqvarna-koncernen

Pressmeddelanden   •   Maj 15, 2013 15:05 CEST

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HCL tillkännager iMRO 5.0

Pressmeddelanden   •   Maj 10, 2013 09:46 CEST

Kontaktpersoner 4 kontaktpersoner

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Om HCL

HCL - En innovativ IT och produktutvecklingsleverantör i Norden

HCL Technologies is a leading global IT services company working with clients in the areas that impact and redefine the core of their businesses. Since its emergence on the global landscape after its IPO in 1999, HCL has focused on 'transformational outsourcing', underlined by innovation and value creation, offering an integrated portfolio of services including software-led IT solutions, remote infrastructure management, engineering and R&D services and Business services. HCL leverages its extensive global offshore infrastructure and network of offices in 31 countries to provide holistic, multi-service delivery in key industry verticals including Financial Services, Manufacturing, Consumer Services, Public Services and Healthcare & Life sciences. HCL’s organizational beliefs of 'Employees First, Customers Second', ‘Trust, Transparency and Flexibility’, and ‘Value Centricity’ empower its 106,107 Ideapreneurs to create real value for customers by delivering a Relationship Beyond the Contract. HCL Technologies, along with its subsidiaries, had consolidated revenue of US$ 6.0 billion, as on 30th June 2015 (on LTM basis.) For more information, please visit www.hcltech.com