Danish TREFOR chooses PreCom for efficiency and quality

TREFOR A/S has chosen PreCom from PocketMobile as its service solution to achieve more efficient work processes, less administration, better planning and improved communication with customers.
TREFOR is a leading Danish energy company with broad operations, from sales of electricity and natural gas, sales and installation of solar panels, geothermal heat pumps, to installation of climate control systems, energy consulting and delivery of electricity, distance heating, fiber optic networks and drinking water.

The PreCom solution is the only IT system that is used for everyday work within TREFOR. It is the tool of technicians and service managers, and every activity – from assignment planning to quality control, documentation and time reporting – is handled by PreCom.

The PreCom solution has contributed to more efficient work processes. Assignments can be carried out more quickly and administrative time has been reduced. Quality reports are filled in on the spot, just where the assignment has been carried out, and the billing information is ready directly afterwards in the organization’s accounting system. Thanks to standardized reporting and documentation, communication with customers takes place at a consistently high level of quality.

The PreCom solution gives TREFOR an overview of the business and assures optimal planning of assignments and resources. TREFOR regards PreCom as a decisive success factor in its continual efforts to improve its daily services processes and make them more efficient.