The way in which people work has changed dramatically over recent years and predicting the next trend is one way to stay ahead of the curve, says Hays CEO, Alistair Cox, as he looks at 2016’s recruitment trends in his latest LinkedIn Influencer blog.
Technology will continue to have a significant impact on the workplace in 2016 and beyond. Understanding the way these trends have the potential to change the way businesses operate will be key to ensuring their success for the year ahead. Alistair has highlighted five of the key career trends for 2016.
- A focus on making big data useful
Big data has been on the business agenda for some years now but it is only recently that it has become a more tangible business tool. Using big data as a tool to predict customer behaviour can help an organisation not only better able to serve the customer but to also drive profit through better business decisions. Alistair says, “I speak from experience here, having just recently hired data scientists into my own company to unlock the secrets hidden in our own data. I expect their insights to drive better informed business decisions, and therefore profit, going forward.”
- A renewed focus on the customer experience
Putting the customer first has been said to be the most effective way of creating a successful business and we can expect to see an increased focus on this in 2016. Utilising data to gain an understanding of customers and their needs will be a challenge to businesses in 2016. “Understanding what they want, how they would best like to interact, what their optimum journey would be and putting it into practice are the “must have” talents for 2016.” Alistair stated.
- Even more value on security
Along with new technology comes new cyber threats. As we come to rely on technology more and more in our work and personal lives the very real cyber-crime becomes more real. Businesses will continue to look to increase their security to prevent any such attack. Alistair says, “Ten years ago, we couldn’t have imagined recruiting for a cyber-security engineer, but now there is more opportunity out there than available talent, and this trend is set to continue and accelerate throughout 2016.”
- Mobile first?
As a society we are always ‘connected’ by our mobile devices and how and what we use them for is continuing to evolve. Alistair says, “I see mobile technology as one of the most disruptive (or helpful) influences on our society over the next ten years - its growth is unstoppable and so is the disruption caused to businesses and their business models.”
Many businesses are yet to adapt to how their customers are trying to access their services and 2016 could be a major challenge for some businesses as the shift from desktop to mobile continues. Alistair adds, “It’s relentless evolution, but there’s no time to pause for breath if you want to stay relevant to your market.”
- The battle for STEM skills continues
The global shortage of STEM skills (Science, Technology, Engineering, and Mathematics) has been well publicised in recent years but the issue is only continuing to worsening as the skills businesses require change. Alistair adds, “We continue to see a global shortage of STEM skills and I predict that the growing influence of data and technology will only increase the appetite for these skills across all sectors and departments in 2016.”
Evolving your business alongside the advancement of technology is essential to keeping pace with the competition. Rather than avoiding the progression of the workplace, companies need to embrace it. Alistair concludes, “Technology and data is creating entirely new careers, reshaping existing ones, and changing the way organisations recruit and engage talent. In order to succeed in 2016 and beyond, you must foster openness and collaboration across your teams, learning new skills and embracing new ways of doing things.”
Hays plc (the "Group") is a leading global professional recruiting group. The Group is the expert at recruiting qualified, professional and skilled people worldwide, being the market leader in the UK and Asia Pacific and one of the market leaders in Continental Europe and Latin America. The Group operates across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. As at 30 June 2015 the Group employed 9,023 staff operating from 240 offices in 33 countries across 20 specialisms. For the year ended 30 June 2015:
– the Group reported net fees of £764.2 million and operating profit (pre-exceptional items) of £164.1 million;
– the Group placed around 63,000 candidates into permanent jobs and around 200,000 people into temporary assignments;
– 23% of Group net fees were generated in Asia Pacific, 41% in Continental Europe & RoW (CERoW) and 36% in the United Kingdom & Ireland;
– the temporary placement business represented 58% of net fees and the permanent placement business represented 42% of net fees;
– Hays operates in the following countries: Australia, Austria, Belgium, Brazil, Canada, Colombia, Chile, China, the Czech Republic, Denmark, France, Germany, Hong Kong, Hungary, India, Ireland, Italy, Japan, Luxembourg, Malaysia, Mexico, the Netherlands, New Zealand, Poland, Portugal, Russia, Singapore, Spain, Sweden, Switzerland, UAE, the UK and the USA