HP ledande inom Managed Print Services enligt IDC-undersökning
STOCKHOLM, 14 december – HP meddelar idag att deras Managed Print Services (MPS)-erbjudande har utsetts som det självklara valet för företagskunder av IDC, en ledande leverantör av IT-forskning och rådgivning.
HPs Managed Print Services förvandlar affärsprocesser genom att optimera ett företags infrastruktur gällande bildbehandling och utskrifter, att effektivt förvalta den totala utskriftsmiljön och förbättra och effektivisera arbetsflöden för dokument. Det hjälper kunder att minska kostnaderna, öka produktiviteten och minska deras koldioxidpåverkan.
HP identifierades som ledande bland de företag som erbjuder MPS i en färsk undersökning av IDC; “Managed Print Services – Global Market and Provider Analysis.”(1) Enligt undersökningen hade HP högst andel MPS-kunder bland skrivarföretagen.
“HP has expanded its capabilities to strengthen the MPS industry with its IT heritage, and we continue to increasingly capture the growing MPS market and surpass expectations,” said Vyomesh Joshi, executive vice president, Imaging and Printing Group, HP. “Our recent momentum is a powerful proof point in HP’s strategy to establish long-term contractual relationships with the world’s top companies as we continue to lead the digital print transformation.”
The IDC report is the latest in a series of third-party studies that show HP’s leadership in MPS. Others include the 2009 Magic Quadrant for MPS from Gartner, which placed HP in the Leaders Quadrant(3) and Photizo Group’s 2009 MPS Market Forecast, which positions HP as the global leader.(4)
“The IDC study, coupled with HP’s recognition as a leader in similar reports, firmly demonstrates, in my opinion, that HP remains the best choice for customers as they invest in MPS and look for new ways to reduce costs and improve productivity,” said Bruce Dahlgren, senior vice president, Imaging and Printing Group, HP. “I believe that HP’s extensive product portfolio, strength in networking and services, and expert knowledge has positioned the company as a leader, demonstrating that customers continue to choose HP as their trusted partner in managed print services.”
In related news, HP recently announced a Managed Enterprise Solutions (MES) global business unit led by Bruce Dahlgren within the Imaging and Printing Group (IPG), an expanded alliance with Canon, enhanced channel-led programs, hardware and solutions, the HP Payback Printing Campaign and the largest ever rollout of HP printing workflow solutions.
The first of its kind for its comprehensive, demand-side coverage, IDC’s “Managed Print Services – Global Market and Provider Analysis” covers 10 countries in four geographic regions – the United States, Western Europe, Asia Pacific and Latin America.
The analysis shows that cost cutting is the primary motivator of adoption for MPS, with optimizing the printing infrastructure and environmental sustainability as other key motivators. Motivators also examined were regulatory compliance and security, paper document storage, business process transformation, a merger or acquisition, or a services contract extension.
“The results of the survey show HP’s strength in MPS,” said Angèle Boyd, analyst and group vice president, IDC. “With HP’s IT assets and HP Enterprise Services, formally EDS, IPG is a significant force in this growing market.”
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(1) IDC Multiclient Study, MPS Global Market & Provider Analysis, September 2009. In the survey, MPS is defined as a one- or multi-year contract with a third-party provider for the outsourced management of a fleet of at least single-function printers or multifunction peripherals (MFPs). It must include value-add services beyond break-fix and ink/toner supplies replenishment. Value-add services include: installation services (for printers, scanners, MFPs, etc.); life cycle management of printers, scanners, MFPs, etc.; hardcopy device usage monitoring and reporting; help desk support for hardcopy devices; onsite service provider personnel to support hardcopy devices/users; service provider ownership of the hardcopy devices; and consulting/implementation solutions for document infrastructure, production, workflow or more effective document-intensive business processes.
(2) Results reflect survey sample only. Contract signings are with the prime providers.
(3) Gartner, “Magic Quadrant for Managed Print Services Worldwide,” by K. Weilerstein, et al., Aug. 24, 2009.
(4) Based on share of revenues for all manufacturers providing managed print services globally in 2008.
The Magic Quadrant is copyrighted 2009 by Gartner Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors’ measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
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