Press release -

3gamma to present at the itSMF Sweden conference - April 8th

3gamma Senior Manager and former chairman of itSMF Sweden, John Wallhoff will present “Service improvements driven by maturity assessments”, at this years itSMF Sweden Expo ’13. on the 8th of April, 2013 at Operaterrassen in Stockholm.

The presentation will explore the trend of a new approach to measure maturity of IT that is now supported by both the ITIL and COBIT frameworks. As a “TIPA for ITIL Lead Assessor”, John will give an overview of the method, how it is used and how it will contribute to service improvements. Through maturity assessments organizations not only achieve “Excellence in Service Management” but are also able to measure how well they perform; and more importantly it provides an approach to working with continual improvements in reality.

“I am excited to be presenting “Service improvements driven by maturity assessments” at the upcoming itSMF Sweden Expo ’13. This trend of a new approach to measure maturity of IT is growing and it is the first time that it is being presented at such an event. Speaking at the itSMF conference is a pleasure, as it is the most important event for networking and knowledge sharing when it comes to IT Service Management and with five tracks over two days it is definitely one of the best IT conferences in Sweden this year,” says John Wallhoff.

Presentation: Service improvements driven by maturity assessments

When: April 8, 09.40-10.30
Where: Operaterrassen
By: John Wallhoff, 3gamma

itSMF Sverige (www.itsmf.se)

If you would like to meet with 3gamma, please visit our stand at the itSMF Sweden Expo ’13. or email maria.ekberg@3gamma.com to arrange a meeting.

Related links

Topics

  • Education

Categories

  • it service management
  • itsmf sverige
  • education
  • operaterrassen
  • it
  • tipa
  • cobit
  • itil
  • john wallhoff
  • itsmf

Regions

  • Göteborg

About 3gamma

At 3gamma we believe that "Great business deserves great IT®"

Since 2008, 3gamma has been successfully helping companies through significant organizational change programs, achieving optimal IT and realizing the value of their IT investments. We are highly regarded within ITSM/ITIL, our edge being our ability to transfer key knowledge to the organizations and people we work with, including streamlining processes, raising skills and lifting competence in IT Service Management.

As one of the largest independent specialist in IT Service Management and practical uses of ITIL, we provide consultancy, services and training to many of the world’s most respected companies. Globally positioned and with some of the most intelligent people in the business, we are uniquely suited to help businesses succeed in optimizing the total efficiency and effectiveness of their IS/IT.

Specialties
IT Management Consulting and Sourcing, IT Service Transition, IT Service Modeling, IT Operational Service Management/Service Performance, IT Project Management, Qualify - ITIL training, certification and applied ITSM practices.