Världens första neurala automationssystem har fått en kund – Nationwide väljer ignio™ från TCS

LONDON, Storbritannien - 30 September 2015 - Tata Consultancy Services (TCS) har nu inlett ett samarbete med ett av världens största fastighetsföretag, Nationwide Building Society i Storbritannien. Nationwide kommer att använda sig av ignio – världens första neurala automationssystem. Neurala automationssystem använder sig av självlärande algoritmer för informationsbehandling som ofta klarar problem som är svåra att lösa med konventionella datalogiska metoder. Nationwide kommer i första hand använda ignio för batchprestanda och kapacitetshantering.

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Nationwide selects ignioTM – TCS’ neural automation platform

World's largest building society will improve IT responsiveness, resilience and agility by deploying neural automation system for enterprise IT

Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading global IT services, consulting and business solutions organisation, today announced a new partnership with Nationwide Building Society in the UKfor the provision of the ignio neural automation system which will initially be used for Batch Performance and Capacity Management.

Nationwide, a long-standing TCS customer, selected TCS’ Services-as-Software platform ignio – the world’s first neural automation system for enterprise IT –as part of its continued transformation of its technology and operations. As the world’s largest building society, Nationwide delivers a wide range of products to its customers and recognises the importance of deploying new services rapidly and increasing the resilience of its digital solutions. With their digital portfolio expanding in recent years, the Nationwide IT team chose ignio as a solution for delivering intelligent automation in order to reduce operational risks and simultaneously improve efficiency and responsiveness.

Mike Pighills, Head of Service Integration and Transition, Nationwide Building Society commented: “Moving all of our services on to a digital platform, while ensuring a high level of resilience and agility, is a major priority for Nationwide.In recent years, as our business has grown and new services have been introduced, our back-end systems have become ever more complex. ignio will help us to simplify the management of these systems, giving us greater efficiency and control over critical aspects of our IT.”

ignio is designed to automate and optimise the IT operations and processes of an enterprise to improve speed and flexibility, reduce operational risks and enhance user experience. Inspired by the human neural system, machine learning and other digital technologies, the ignio platform has the capacity to sense, think and act, as well as constantly learn and adapt to enterprises’ context. ignio is offered as a Services-as-Software platform, which can be deployed either on-premise and/or on the cloud depending on the needs of the business.

By integrating information from a wide range of sources, ignio has the ability to blueprint and self-learn an enterprise’s technology and operations context. This provides organisations the ability to make informed decisions quickly as well as self-heal from operational incidents, while reducing the reliance on manual processes and modelling tasks.

As a first step in the journey, following successful proof of concept testing, ignio’s IT Batch Blueprinting along with Batch Performance and Capacity Management capabilities will now be deployed across Nationwide’s IT Batch systems. “By allowing us to create a blueprint of our Batch systems, ignio gives us the ability to quickly and easily model and predict the impact of business or technology-level changes and events on our batch systems and develop proactive plans accordingly,” Mr Pighills added.

Prof Harrick Vin, VP & Chief Scientist, Tata Consultancy Services, said: “The digital revolution has created many opportunities for businesses like Nationwide, but it also brings challenges, perhaps the most significant of which is the rapidly increasing complexity of IT. New digital products for customers, combined with the vast amounts of data that today’s organisations have to process, can make it difficult to make fast, informed decisions. We are delighted that Nationwide has chosen ignio to be a part of their transformation journey. We are confident that ignio will make a real difference to Nationwide’s ability to anticipate and respond to opportunities in this hyper-connected age.”

Shankar Narayanan, Country Head UK & Ireland, Tata Consultancy Services, said: “ignio is a next-generation platform for the enterprise. Its capability to scale automation benefits, while accommodating enterprises’ technology and process diversity, is unparalleled in the industry. Ignio’s services-as-software model is a real game changer. We are very excited about its potential to transform enterprise IT and Operations.”

Om TCS Norden

TCS har sedan etableringen i Norden 1991 kontinuerligt investerat i de lokala marknaderna och har i dag cirka 8 000 medarbetare i Sverige, Finland, Norge, Island och via TCS’ Global Network Delivery Model™ (GNDM™). TCS Norden har sedan 2010 fördubblat sin verksamhet i regionen, med en betydande ökning av lokala rekryteringar. TCS har också fem år i rad, rankats som den leverantör som levererar bäst kundnöjdheti Norden, enligt flera undersökningar (KPMG Nordic Service Provider Performance & Satisfaction Study, 2010–2013, och Whitelane Research, 2014). Många betydande nordiska företag har dragit fördelar av TCS unika tjänsteportfölj, inklusive Nokia, Ericsson, TDC, ABB, Telenor, NETS och DNB. 2015 tilldelades TCS, för tredje året i rad, certifikatet Top Employer in Europe av Top Employers Institute, där Sverige, Danmark och Norge var bland de åtta marknader där TCS utsågs till nummer ett.

Om Tata Consultancy Services

TCS är ledande inom IT-tjänster, konsulttjänster och affärslösningar på global basis och levererar ett unikt affärsvärde till globala verksamheter och garanterar en säkerhetsnivå som ingen annan aktör kan matcha. TCS erbjuder en konsultdriven och integrerad portfölj av IT-, BPS-, infrastruktur-, ingenjörs- och försäkringstjänster via sin globala leveransmodell, Global Network Delivery Model^TM – erkänd på marknaden som en av de bästa modellerna för programutveckling. TCS är en del av Tata Group, Indiens största industrikonglomerat, och har över 318 000 högutbildade IT-konsulter i 46 länder. Bolaget omsatte 13,4 miljarder dollar under räkenskapsperioden som avslutades 31 mars 2014 och är listat på både National Stock Exchange och Mumbai-börsen i Indien. Mer information finns på www.tcs.com.

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