Five steps towards a credible and efficient whistleblowing service

A whistleblowing service is a tool that allows companies to monitor their guidelines on business ethics, their codes of conduct. It provides a means of obtaining information on irregularities that should be acted upon at an early stage. Whistleblowers act in the best interest of the company. The whistleblower must be able to trust the company’s whistleblowing service; that there is no risk of retaliation against members of staff and that reports can be submitted anonymously. Management has a responsibility to deal with any information obtained through whistleblowing in an appropriate and confidential manner and ensure that innocent individuals are protected from harm by incorrect whistleblowing reports. In this White Paper we emphasize five important steps that should be considered in the implementation of a company whistleblowing service.