Wise Professionals invests in automation robot to increase personal contact

The recruitment agency Wise Professionals is launching a strategic partnership with the automation company New Innovation Management (NEW) in order to increase the speed and quality of its recruitment processes through automation. The software robot will free up time for recruitment consultants that can be spent on personal communication and meetings with candidates and customers.

The labour market is increasingly fast-moving, and there is a shortage of skills within many areas. In a situation like that, candidates tend to look for a professional, personal service. Through this partnership with NEW, Wise Professionals wishes to develop its own approach to work, while also deepening the understanding of man-machine processes and the possibilities they offer. The aim is to develop sustainable recruitment solutions that contribute to a more spirited, more human worklife.

As an initial step, Wise Professionals is investing in a software robot that will create more time for personal contact and service. Operations that are time-consuming and repetitive will be automated because these are the types of tasks that a robot can carry out quicker, better and more reliably. This initiative will increase the value for everyone involved in the following ways:

• service will be strengthened and relationships with candidates will be deepened, with more people helped more quickly into work
• Wise Professionals can offer clients more time for analysis of skills requirements and quicker deliveries
• employees can work more sustainably as specialists and create scope for dialogue and development of relationships and new services

Work to integrate the new digital colleague into work will start in August and the robot is expected to be fully operational by late autumn 2018.

“We know where automation is forging ahead, and where the personal touch needs to be exploited further. Thanks to this investment, we are building new value chains and moving yet another step away from traditional recruitment. We want to increase mobility on the labour market by working smarter and matching more candidates to their dream jobs,” says Ingrid Höög, CEO of Wise Group.

“We have assessed various options for software robots and are pleased at having concluded an agreement with New Innovation Management. We chose them not just because they understand the technology, but also because they are commercially driven and because together we can challenge industry practice by developing the recruitment solutions of the future,” says Camilla Wikland, vice CEO of Wise Professionals.

“We are extremely pleased that Wise Professionals has chosen us as a strategic partner in its work to create value through the automation of selected elements of its work processes. The opportunities presented by automation will change the very basis of its operations. Focusing on customer value will give rise to the comprehensive competitive advantages that Wise Professionals has identified,” says Johan Classon, founder of New Innovation Management.