Media no image

Fritz von der Schulenburg Appointed to Board of Singapore International Chamber of Commerce

News   •   Feb 08, 2012 16:33 SGT

Effective Feb 1, 2012, executive vice chairman Jebsen & Jessen (SEA), Fritz Graf von der Schulenburg, has joined the Board of Directors of Singapore’s International Chamber of Commerce. He succeeds Mr Heine Askær-Jensen, former executive vice chairman with Jebsen & Jessen (SEA).

With 175 years of history, the Singapore International Chamber of Commerce (SICC) is the oldest and one of the most respected commercial organisations in Singapore. SICC has about 700 member companies of both international and Singaporean provenance and is strongly involved building in government and business relations and representing the multinational investment interests in the Republic.

The Chamber's Board is elected annually and comprises a cross section of influential decision makers in Singapore.

“I’m very honoured to join the Board of SICC, representing the interests Jebsen & Jessen (SEA) and our business partners,” comments Mr Schulenburg. “With long established roots in Singapore, the chamber forms a strong voice of the private sector and is a valuable catalyst for anyone seeking business opportunities in Singapore and beyond.”

Executive vice chairman von Jebsen & Jessen (SEA) joines the Board of Singapore's most respected chamber.

Read more »
Media no image

Jebsen & Jessen (SEA) has a new corporate website

News   •   Feb 01, 2012 18:33 SGT

New year, new design. The year of the Dragon brought Jebsen & Jessen (SEA) a brand new website. In addition, the company's newsletter, The Mackerel, has also been revamped to address the needs of our audiences better. Have a look at www.jjsea.com

Website
To better address the various interests of our website visitors, content, functionality and design of our site have been updated. Here’s what’s new:

  • Layout and design have been refreshed to a modern and up-to-date look and feel
  • An anmiated panel, in the centre of the homepage, effectively portrays our key messages and competencies
  • For latest news, press releases and events, website visitors can browse through a comprehensive newscentre. Read about the most important happenings in our Group and share the news with your friends on Facebook 
  •  Regional success stories are showcased at the bottom of the homepage, featuring signature projects completed by our organisation

The site guides the user from an introduction (About Us) on the nature of our business, our structure, our management and history, to an outline of our businesses (Our Businesses) and to an inclusive overview of the way we do business (How We Work).

A career section (Careers) addresses prospective employees and the newscentre (News) publishes latest news and announcements and facilitates the download of our archived Mackerels. Anyone interested, may contact us (Contact Us) to learn more about our Group.

The Mackerel
Our newsletter structure and design have also been updated to portray a strong image of our Group and its achievements. From this month forward and in a refreshed look, news will be categorised in six different segments:

  • Business: success stories, new business ventures, corporate developments etc.
  • Innovation: innovative business, innovative processes and solutions
  • Events: exhibitions, sales activities, celebrations
  • Global Reach: news from our sister companies
  • People: HR -related news
  • Features: featured stories

Subscribe to our eNewseltter to get regular update of our Group (one a quarter).

 


 

New year, new design. The year of the Dragon brought Jebsen & Jessen (SEA) a brand new website. In addition, the company's newsletter, The Mackerel, has also been revamped to address the needs of our audiences better. Go and check it our yourself.

Read more »
Bcaibdaenrrkosiianslcq

Chairman's Message

News   •   Jan 11, 2012 15:54 SGT

Chairman Heinrich Jessen reports a solid performance in 2011 and a positive outlook for 2012. Buoyed by generally favourable market and stable political conditions in all countries, the Group has been able to deliver another solid performance in 2011. In addition to achieving budgeted sales and bottom-line, Jebsen & Jessen was able to reach some important milestones in its growth strategy.

Qhrt1oro40kmhoe4eykakw

Spectacular Lifting Action Atop Singapore’s Asia Square

News   •   Jan 11, 2012 15:07 SGT

Singapore’s dazzling Asia Square is served by one of MHE-Demag’s lift hoisting systems. Located at Marina Bay in Singapore, the ambitious twin-tower development is close to completion. It will comprise office and retail space and a five-star hotel. Working on top Tower 1 is a newly installed High Lift Hoisting System by MHE-Demag (MDS), hoisting up objects weighing up to 10 tonnes.

N6tamloet8emkcpnvepxfq

Strong Developments at PT JJ-Lapp Cable SMI

News   •   Jan 01, 2012 15:26 SGT

In 2010, the Group’s Cable Technology business and Indonesian cable manufacturer PT Sinarmonas established a new entity, PT JJ-Lapp Cable SMI. More than one year later, we report strong developments for the new business in an interview with Mike Winzerling (MW), president director; Robert Teo (RT), general manager Technical & Production, and Erick Lionardi (EL), general manager Domestic Sales.

3tpbcci1naiecuijqcpaw

Pumping It Up in Indonesia

News   •   Jan 01, 2012 15:15 SGT

Jebsen & Jessen Technology reports a record year in bringing mining pumps to the Indonesian market . Representing a vast portfolio of Slurry pumps, valves, cyclones, mill liners and mining hoses, Jebsen & Jessen Technology Indonesia has what it takes to successfully serve Indonesia’s enormous mining market.

Fps8aw3kumwj5hzkwwc0w

Ahead of the Game

News   •   Dec 31, 2011 16:00 SGT

The year 2011 has been very successful for Regional Business Unit JJ-Lurgi. Proven technology, high level of engineering designs, efficient plant operation, total commitment to the implementation of contracts as well as excellent after-sales services have made JJ-Lurgi a leading plant supplier in the vegetable oils and fats industry across ASEAN.

Media no image

DBS WINS CCAS BEST CONTACT CENTRE AWARD WITH ENHANCED WORKFORCE MANAGEMENT SYSTEM BY JEBSEN & JESSEN COMMUNICATIONS

Press Releases   •   Dec 21, 2011 14:25 SGT

Singapore, 18 December 2011 – DBS Bank has won The Best In House Contact Centre Award 2011 from the Contact Centre Association of Singapore (CCAS).  DBS was recognised for its excellence in customer experiences, technology application and outstanding contact centre services.

“The panel of judges selected DBS as the winner because DBS Contact Centre has shown that it has delivered an outstanding end-to-end customer experience that ensures a high level of customer satisfaction and installs a strong customer focused culture,” said Stamford Low, Awards Chairman 2011, CCAS.

DBS Contact Centre’s new service initiatives include the enhancement of the call monitoring process, the customer satisfaction survey methodology and service levels via 360.  In order to optimize resources and to streamline business processes, an enhanced workforce management system was also implemented with the support from Jebsen & Jessen Communications Singapore (JJCS), a leading customer driven communications solutions provider. These initiatives have helped DBS to significantly improve the centre’s call quality as well as customer experiences. Together with other process improvements, service level has improved by about 10 percent and DBS contact centre received close to twice the number of customer compliments compared to the previous year.

“DBS contact centre plays an important role in our customer experience. It serves as a virtual branch where we can meet our customers’ needs, whether it is regarding a new product or existing service. At DBS, we believe the right investments in people and technology can give us significant competitive advantages on top of bringing enhanced productivity. By partnering JJCS in our recent implementation of an enhanced workforce management solution, we have enabled our scheduling team, supervisors and agents to be more productive and efficient, while enhancing the call distribution handling. We are pleased to see our efforts recognised by the industry,” said Lena Low, Head of Customer Centre, Singapore, DBS Bank.

JJCS first undertook a requirement study to understand the unique operations of DBS. The team further provided business solution consultancy to DBS, and modelled a workforce solution to ensure that staffing needs are optimised. The solution also maximises customer interaction and improves customer satisfaction through the integration of information and business processes. This resulted in improved productivity, a fairer workload distribution and ultimately, happy customers for DBS.

“We are proud to be selected by DBS for the upgrading of their contact centre, and to have the opportunity to offer our best practices and advice to help them to be recognized as the best contact centre locally. Our support strategy towards DBS is aligned to their business goal –that is to create happy customers while optimizing resources,” said Harold Thng, Regional Managing Director, Jebsen & Jessen Communications.

About Jebsen & Jessen Communications
We deliver business communication solutions for our multinational clients. Specialising in the execution and implementation of IP (Internet Protocol) telephony, we help clients develop unified communication and contact centre solutions over multiple sites and across their global networks. We also diagnose, design and deploy CRM contact centres, provide network infrastructure and develop wireless and mobility solutions for different market verticals. One of the eight Regional Business Units under the Jebsen & Jessen Group of Companies South East Asia, we employ 300 people and support more than 600 customers globally. For more information, please visit www.comms.jjsea.com 

 

Since 1963 Jebsen & Jessen (SEA) has worked in partnerships with global market leaders, facilitating and capitalising on opportunities throughout South East Asia. An industrial enterprise, their business spans manufacturing, engineering and distribution activities. The core business units include: Cable Technology, Chemicals, Communications, Life Sciences, Marketing, Material Handling, Packaging and Technology. Jebsen & Jessen (SEA) serves over 17,000 customers in the region and beyond. Through more than 50 subsidiaries and associate companies they employ over 3,300 people. Jebsen & Jessen (SEA) is part of a global family enterprise that dates back to a trading partnership formed in Hong Kong in 1895.

DBS Bank has won The Best In House Contact Centre Award 2011 from the Contact Centre Association of Singapore (CCAS). DBS was recognised for its excellence in customer experiences, technology application and outstanding contact centre services.

Read more »
Media no image

Launching Fire Alarm Cables to the Cambodian Market

News   •   Dec 20, 2011 15:58 SGT

Throughout 2011, JJ-Lapp Cable has been able to successfully penetrate the Cambodian market through the Group’s Jebsen & Jessen Cambodia entity. Major successes have been achieved for the building automation industry with the launch of fire alarm cables, a product new to Cambodia.

Within a period of three months, over 18km of fire alarm cables have been sold to General Electric Supply (GES) for the installation of fire alarm systems for residential and commercial properties.

“We are glad to see JJ-Lapp Cable starting off so well in Cambodia thanks to the continued efforts of Jebsen & Jessen Cambodia.  The rapid growth of real estate and construction industries opens up myriad opportunities for the cable business”, says Ng Guan Leong, regional sales & marketing manager JJ-Lapp Cable, “and our objective is to gradually develop strong brand awareness to further enhance our standing in this promising market”.

Throughout 2011, JJ-Lapp Cable has been able to successfully penetrate the Cambodian market through the Group’s Jebsen & Jessen Cambodia entity. Major successes have been achieved for the building automation industry with the launch of fire alarm cables, a product new to Cambodia.

Read more »
Rvh1c5lsheldm1zeefxr8g

Feed for Thought

News   •   Dec 13, 2011 15:36 SGT

Regional Business Unit Jebsen & Jessen Chemicals joins major livestock exhibitions in Malaysia, Vietnam and the Philippines. In the last quarter of 2011, Jebsen & Jessen Chemicals joined three major exhibitions for the feed business line, demonstrating its strong regional position in the extended feed industry.

Contacts 1 contact

  • Press Contact
  • Manager - Corporate Communications
  • natasha_golding@jjsea.com
  • +65 6305-3888

About Jebsen & Jessen (SEA) Pte Ltd

We Speak The Language of South East Asia

Since 1963 we have worked in partnerships with global market leaders, facilitating and capitalising on opportunities throughout South East Asia. An industrial enterprise, our business spans manufacturing, engineering and distribution activities. The core business units include: Cable Technology, Chemicals, Communications, Life Sciences, Marketing, Material Handling, Packaging and Technology.

Together we serve over 17,000 customers in the region and beyond. Through our more than 50 subsidiaries and associate companies we employ over 3,300 people.

We believe in doing good business, acting with integrity and respecting the people we serve, our own staff and the wider community. Our financial and organisational stability enables us to sustain the entrepreneurial spirit of our founders, always being prepared for new opportunities. Our state-of-the-art regional infrastructure facilitates cost-effective access to the diverse markets in South East Asia quickly and efficiently.

Jebsen & Jessen (SEA) is part of a global family enterprise that dates back to a trading partnership formed in Hong Kong in 1895. Beyond the region we are closely connected to a network of sister companies in Australia, Europe and Greater China.

Address

  • Jebsen & Jessen (SEA) Pte Ltd
  • 2 Corporation Road, #03-06 Corporation Place
  • 618494 Singapore