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Mandarin Orchard Singapore clinches seventh consecutive win as Best City Hotel in Singapore at the 30th TTG Travel Awards 2019

Press release   •   Sep 27, 2019 18:33 +08

Meritus Hotels & Resorts COO, Tan Kim Seng (centre), receiving Best City Hotel—Singapore from Sino Splendid Holdings Limited VP, Mr Arthur Chen (left), and TTG Asia Managing Director, Darren Ng (right)

Singapore, 26 September 2019—Mandarin Orchard Singapore was named “Best City Hotel–Singapore” at the 30th Annual TTG Travel Awards 2019, marking the seventh consecutive year the iconic hotel has achieved the coveted distinction.

Since its founding in 1989, the TTG Travel Awards continues to recognise the best of Asia-Pacific’s travel industry—paying tribute to outstanding organisations and individuals in four categories: Travel Supplier, Travel Agency, Outstanding Achievement, and Travel Hall of Fame. The TTG Travel Awards is organised by TTG Asia, with the support of TTG China, TTG India, TTGmice, TTG-BTmice China, TTGassociations, and TTG Asia Luxury.

The Travel Supplier Awards are given to organisations who receive the most votes from TTG readers based on a listed set of criteria. In the Best Hotel category, the criteria include best services and facilities, best range of value-added benefits, and most professional sales and marketing team in terms of innovative ideas and servicing.

“We are thrilled to receive this award and sincerely grateful to our guests and partners for their generous support,” said Mr Tan Kim Seng, Chief Operating Officer, Meritus Hotels & Resorts. “They really are at the heart of what we do, and we are inspired even more to keep pushing boundaries in delivering our signature Asian hospitality experience through innovation and value creation across our offerings.”

In the works at Mandarin Orchard Singapore is the rollout of a series of product and service upgrades designed to significantly elevate the customer experience. As part of ongoing efforts to keep evolving with today’s increasingly technology-enabled travel landscape, the hotel will soon be introducing smart robots that deliver housekeeping amenities and luggage directly to guest rooms; self-check-in kiosks at the lobby for ease of check-in during peak hours; as well as smart guest rooms that offer convenient functionalities from a single control panel.

Standing tall on world-renowned Orchard Road, award-winning Mandarin Orchard Singapore is located in the heart of Singapore’s most prominent shopping and entertainment district. The hotel offers 1,077 spacious guest rooms and suites with views of the surrounding city skyline; over 30,000 sq ft of versatile function spaces; and bespoke services at the exclusive Meritus Club Lounge at Top of the M. Leading its stellar line-up of restaurants are Chatterbox—home of the legendary Mandarin Chicken Rice, and Shisen Hanten by Chen Kentaro—the highest Michelin-rated Chinese restaurant in Singapore since 2016. Right on the doorstep of Mandarin Orchard Singapore is the high-end shopping destination, Mandarin Gallery, making for an all-encompassing retail and hospitality experience for guests of the hotel.

For more information on Mandarin Orchard Singapore, visit


About Mandarin Orchard Singapore, by Meritus

An icon of world-class Asian hospitality, Mandarin Orchard Singapore stands tall in the heart of renowned shopping district, Orchard Road. The hotel’s 1,077 spacious guest rooms and suites offer views of the surrounding city skyline, and are designed with modern conveniences that cater to business and leisure travellers alike.

The hotel features over 30,000 square feet of versatile meeting and banquet spaces backed by advanced audio-visual and intelligent lighting systems. For travellers seeking bespoke amenities, Mandarin Orchard Singapore offers exclusive privileges at its executive club lounge facility, Meritus Club Lounge @ Top of the M. A vibrant line-up of restaurants include Chatterbox, home of the legendary Mandarin Chicken Rice, and Shisen Hanten by Chen Kentaro, the highest Michelin-rated Chinese restaurant in Singapore.

In 2018, Mandarin Orchard Singapore scored its seventh win as Best City Hotel-Singapore at the 29th Annual TTG Travel Awards, Asia-Pacific’s most prestigious annual travel industry awards honouring the best organisations and individuals in the industry for their outstanding achievements and contributions. The hotel was also named Best Upscale Hotel-Singapore at the Travel Weekly Asia Readers’ Choice Awards for two consecutive years.

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