A trackside fault developed at 10.12pm on 22 January after a train captain bypassed a signal point without authorisation. Safety measures kicked in and as a result, train service was disrupted between Tanah Merah and Pasir Ris stations.
SMRT engineers were deployed immediately to rectify the fault. About 180 passengers were re-routed to Simei station and another 200 passengers were re-routed to Expo station. SMRT apologises to all passengers inconvenienced by the disruption to train services.
Free bus bridging services were provided to assist passengers between Tanah Merah and Pasir Ris stations. Train service resumed at 11.19pm.
Investigations are currently underway. SMRT takes a serious view of any breach of operational protocols and disciplinary action will be taken as necessary.The two trains were re-routed to Expo and Simei MRT stations as a safety precaution. We would like to reassure all passengers that the overall safety of the system was maintained throughout.
SMRT Corporation Ltd (SMRT) is the leading multi-modal public transport operator in Singapore. SMRT serves millions of passengers daily by offering a safe, reliable and comprehensive transport network that consists of an extensive MRT and light rail system which connects seamlessly with its island-wide bus and taxi operations. SMRT also markets and leases the commercial and media spaces within its transport network, and offers engineering consultancy and project management as well as operations and maintenance services, locally and internationally.