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AccorHotels Gets ‘So Emotional’ Over Customer Engagement
AccorHotels worked with Gallup to design a training program specifically for its Luxury & Upscale brands to help them deliver a world-class brand experience across all hotels. The ‘Leading the Brand Experience’ program has been rolled out across the global network and teams are now ready to implement some of their learnings to deliver exceptional experiences and connections with their guests.
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- File format: .mov
- Length: 7:00
Topics
- Tourism
Categories
- accor
- asia pacific
- family accommodation
- hospitality
- hospitality asia
- hotels
- hotels and resorts
- resorts
- travel
- sofitel
- luxury upscale brand
- human resources
- learning and development
