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Changi Airport Group alerts public of phone scam targetting participants of the ‘Be A Changi Millionaire’ promotion

Press release   •   Aug 21, 2019 19:30 +08

Singapore, 21 August 2019 – Changi Airport Group (CAG) would like to alert the public of scam calls that have been made to some individuals asking for bank account numbers to claim a prize in the 'Be a Changi Millionaire' promotion.

CAG has received nine reports of such scam calls. All the cases involved calls using the Viber app. Checks by CAG has revealed that the scammers would start by contacting their potential victim using a Viber account with an on-screen display image taken from the ‘Be a Changi Millionaire’ campaign advertisement. 

If the call is answered, the scammer would ask the victim a number of questions and request for information, including the recipient’s bank account number as a condition for receiving a cash prize.

Some of those who received the scam call did not participate in the ‘Millionaire’ promotion.

CAG is committed to protecting its customers' information and will not contact participants in the ‘Millionaire’ draw to ask for details such as bank account or identification numbers over the phone. CAG has reported the matter to the police. A ‘phone scam’ alert has also been posted on Changi Airport’s digital and social media channels.

Anyone who receives a suspicious call, email or other communication purportedly from CAG or its representatives regarding Changi Millionaire should contact millionaire@changiairport.com or +65 9658 5945. 

About Changi Airport Group

Changi Airport Group (Singapore) Pte Ltd (CAG) (www.changiairportgroup.com) was formed on 16 June 2009 and the corporatisation of Singapore Changi Airport (IATA: SIN, ICAO: WSSS) followed on 1 July 2009. As the company managing Changi Airport, CAG undertakes key functions focusing on airport operations and management, air hub development, commercial activities and airport emergency services. CAG also manages Seletar Airport (IATA: XSP, ICAO: WSSL) and through its subsidiary Changi Airports International, invests in and manages foreign airports.

The world's seventh busiest airport for international traffic, Changi Airport managed a record 65.6 million passenger movements in 2018. The airport’s latest gem, Jewel Changi Airport, opened in April 2019 and now attracts millions of visitors every month. Including Jewel, Changi Airport’s retail and dining offerings total more than 500 stores and over 260 F&B outlets. With over 100 airlines connecting Singapore to 380 cities worldwide, Changi Airport handles about 7,400 flights every week, or about one every 80 seconds.