AccorHotels Gets ‘So Emotional’ Over Customer Engagement

Video   •   Jul 28, 2015 09:27 +08

AccorHotels worked with Gallup to design a training program specifically for its Luxury & Upscale brands to help them deliver a world-class brand experience across all hotels. The ‘Leading the Brand Experience’ program has been rolled out across the global network and teams are now ready to implement some of their learnings to deliver exceptional experiences and connections with their guests.
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Video length 7:00