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Conversational AI Market 2019-2027 Industry SWOT Analysis by TOP Leaders- Amazon Web Service, Facebook, Google, Gupshup, IBM, iFLYTEK, Microsoft, Nuance Communication, Oracle Corporation, Rasa Technologies

Press release   •   Aug 29, 2019 23:35 IST

Conversational AI refers to using messaging apps, text-based and voice-based bots to create and enhance the customer experience. It offers the most straight forward way for customers to inquire and solve their problems. Conversational AI Market is set to boom due to the rapid adoption of messaging apps, voice platforms, and chatbots.

In the age of Omni-channel communication, Conversational AI has created an interface which enables personalized customer experience. Conversational AI Market is driven by the massive demand for AI enabled services such as chatbots, virtual assistants for a variety of use cases. On the other hand, lack of technological awareness negatively impacts the market growth. However, increased engagement of customers in social platforms, voice platforms are creating new opportunities for Conversational AI Market.

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The report comprehensively identifies and analyze the growing trends along with major driving factor such as increasing digitization rate, high demands from end-users’ industries, challenges and opportunities within the Conversational AI market. The report will also consist of exhaustive profiling in terms of their business overview, key financial facts, products and services, SWOT analysis and recent development of key players operating in the market.

The report assists in determining and analyzing the Key market players’ portfolios with information such as company profiles, components and services offered, financial information of last 3 years, key developments in past five years and helps in constructing strategies to gain competitive advantage. The market payers from Conversational AI Market are anticipated to lucrative growth opportunities in the future with the rising demand for Conversational AI in the global market. Below mentioned is the list of few companies engaged in the Conversational AI market.

The List of Companies

  • Amazon Web Service
  • Facebook
  • Google
  • Gupshup
  • IBM
  • iFLYTEK Co Ltd
  • Microsoft Corporation
  • Nuance Communication Inc
  • Oracle Corporation
  • Rasa Technologies Inc

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The global conversational AI market is segmented on the basis of component, type, technology, application and industry vertical. Based on component, the market is segmented as platform and services. On the basis of the type the market is segmented into intelligent virtual assistants and chatbots. Based on technology the market is segmented as machine learning and deep learning, natural language processing, and automated speech recognition. Based on application the market is segmented into customer support, personal assistant, branding and advertisement, customer engagement and retention, onboarding and employee engagement, data privacy and compliance and on the basis of industry vertical the market is segmented as banking financial services and insurance, retail and ecommerce, healthcare and life sciences, travel and hospitality, telecom, media and entertainment.

Answers that the report acknowledges:

  • Market size and growth rate during forecast period.
  • Key factors driving the “conversational AI” market.
  • Key market trends cracking up the growth of the “Conversational AI” market.
  • Challenges to market growth.
  • Key vendors of “Conversational AI” market.
  • Detailed SWOT analysis.
  • Opportunities and threats faces by the existing vendors in Global “XYZ” market.
  • Trending factors influencing the market in the geographical regions.
  • Strategic initiatives focusing the leading vendors.
  • PEST analysis of the market in the five major regions.

About Us:

The Insight Partners is a one stop industry research provider of actionable intelligence. We help our clients in getting solutions to their research requirements through our syndicated and consulting research services. We are a specialist in Technology, Healthcare, Manufacturing, Automotive and Defense.

Contact Us:

Company: The Insight Partners

Contact: Sameer Joshi

Phone: +1-646-491-9876


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