Field Force Automation (FAA) is a process that includes real time updation of field information from the field sales team to the management team. The field force automation software tracks and provides real-time update on each and every activity of every sales person, which includes location, status, updates with respect to clients among others. This system is considered to offer its users with enhanced productivity and saves the loss of time while field work, which in response improves the revenue capability of the enterprises. Increasing penetration of connected devices and robust connectivity technologies across the globe are significantly influencing the market growth. In addition, the opportunity of enhancing customer service by meeting their expectation has increased the demand for field force automation solution across multiple industry verticals. However, lack of technological awareness among the end-users and incompetent IT infrastructure in the underdeveloped regions are expected to restrain the growth of FFA market.
Some of the leading players in global field force automation market: Astea International Inc, AT&T Inc., BT Global Services, ClickSoftware Inc., Ericsson Inc., Industrial and Financial Systems (IFS), Mobisy Technologies Pvt. Ltd, Oracle Corporation, ServiceMax Inc., Verizon.
The global Field Force Automation market is segmented on the basis of component, platform, pricing model, deployment type, and end user. Based on component, the market is segmented software and services. Field Force Automation on the basis of the platform is segmented into mobile platform, and web-based solution. By pricing model the market is segmented as free, subscription based, and quote based, and on-cloud and on-premises are the sections by deployment type. The market on the basis of the end user is classified as large enterprises and small & medium enterprises.
The report analyzes factors affecting Field Force Automation market from both demand and supply side and further evaluates market dynamics effecting the market during the forecast period i.e., drivers, restraints, opportunities, and future trend. The report also provides exhaustive PEST analysis for all five regions namely; North America, Europe, APAC, MEA and South & Central America after evaluating political, economic, social and technological factors effecting the Field Force Automation market in these regions.
The reports cover key developments in the Field Force Automation market as organic and inorganic growth strategies. Various companies are focusing on organic growth strategies such as product launches, product approvals and others such as patents and events. Inorganic growth strategies activities witnessed in the market were acquisitions, and partnership & collaborations. These activities have paved way for expansion of business and customer base of market players. The market payers from Field Force Automation market are anticipated to lucrative growth opportunities in the future with the rising demand for Field Force Automation in the global market. Below mentioned is the list of few companies engaged in the Field Force Automation market.
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