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Have your say in national survey on roads and transport

Press Release   •   Jun 14, 2017 10:45 BST

Local people are being asked for their views on Bury’s highways and transport services – from the condition of roads and footpaths to the quality of cycling facilities.

Their answers will be compared with the views of other members of the public across England and Scotland, thanks to the National Highways and Transport Public Satisfaction survey.

Bury is one of 112 councils to sign up to a standardised survey that will ask members of the public exactly the same questions, whether they live in Bury, Bath or Brighton.This is the second year that Bury has participated and will, therefore, be able to compare responses to last year’s results.

The survey, which is being run for the tenth year, is the largest collaboration between local authorities offering the opportunity to compare results, share in best practice and identify further opportunities to work together in the future.

The questionnaire will be sent to a minimum random sample of at least 3,300 Bury residents from 19 June, followed by a reminder, with local and national results to be published in mid-October 2017. Since the survey is based on a sample, residents who receive a copy are being urged to take part.

Residents who receive the questionnaire can complete the survey online if they prefer; a short URL link will be printed on the front of the questionnaire and they will be required to enter a code before completing the questionnaire.

Councillor Alan Quinn, cabinet member for the environment, said: “The results will enable us to find out what people in Bury think about these important services, and which services we should prioritise and improve, so we can deliver the most satisfactory yet efficient results for local residents.”


Press release issued: 14 June 2017.

Note to editors:

      • The National Highways and Transport (NHT) Network is a unique collaboration between local authorities across England and parts of Scotland with a common agenda – service improvement. The network provides an environment in which members can measure their own performance, compare with their peers and identify areas for improvement.
      • The NHT Network and the Public Satisfaction Survey are managed by performance management specialists measure2improve, the NHT Network administrators.
    • The survey is being carried out on behalf of the participating local authorities by market research specialist Ipsos MORI.
    • Participation in the survey is voluntary. It is believed to be the first survey of its kind to bring together a large number of separate highway authorities from all over England and parts of Scotland to carry out their surveys in a comparable format.
    • The survey questionnaire is 12 pages long and covers all aspects of local highway and transport services (e.g. from the condition or roads and footways to the quality of local bus services). The questionnaire should be completed in around 20 minutes.

  • Residents who receive the questionnaire in the post may opt to complete the questionnaire on-line if they prefer.
  • Last Year’s survey results and more information available via