News - 26 October 2018 18:00

DJI Reviewing Reports Of Power Issues With M200 Series Drones

DJI is aware of a small number of reports involving drones in the Matrice 200 series that have lost power mid-flight. Flight safety and product reliability are top priorities. Our engineers are thoroughly reviewing each customer case and working to address this matter urgently.

DJI products are tested for thousands of hours, and the overwhelming number of customers enjoy using our products with minimal disruption.

We are looking to implement additional safeguards. When prompted on the DJI Pilot App, we recommend all customers to connect to the internet on the app or DJI Assistant 2 and update the firmware for their aircraft and all batteries to ensure a safe flight with their drone.

A list of the applicable updates and instructions for performing the updates can be found here.

Topics

Technology, general

Global leader in civil drone technology and aerial photography systems

Since 2006, DJI has led the world with civilian drone innovations that have empowered individuals to take flight for the first time, visionaries to turn their imagination into reality, and professionals to transform their work entirely. Today, DJI serves to build a better world by continuously promoting human advancement. With a solution-oriented mindset and genuine curiosity, DJI has expanded its ambitions into areas such as agriculture, public safety, surveying and mapping, and infrastructure inspection. In every application, DJI products deliver experiences that add value to lives around the world in more profound ways than ever before.