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Thameslink’s Luton Airport shuttle bus now takes contactless payment

Press release   •   Jun 26, 2019 09:48 BST

Thameslink's Luton Airport shuttle bus has started taking contactless payments

A new contactless payment system has been introduced onboard Thameslink’s Luton Airport Shuttle bus today (26 June), making the journey from train to plane even easier.

Customers travelling between the airport and Luton Airport Parkway railway station will be able to tap their contactless bank cards on the reader to pay for a single fare. They will also be able to ask the driver for a specific fare (for example a return for three people) and receive a paper ticket and receipt.

The new contactless option onboard the shuttle bus comes ahead of plans to extend contactless Pay As You Go (PAYG) to Luton Airport Parkway train station, which Thameslink plans to introduce this autumn. 

Customers using contactless to travel from London to the airport, when it becomes available in the autumn, will see two separate charges. There will be one for the rail journey and another for the bus journey. The through fare to the airport will be the same as the ‘add on’ fare option (i.e. rail journey to Luton Airport Parkway plus the bus fare on top).

GTR’s head of revenue development and retail, Liam Ludlow, said: “We’re pleased to introduce contactless payments onboard our shuttle bus and look forward to bringing contactless Pay As You Go (PAYG) to Luton Airport Parkway station later this year. Our aim is to make passengers’ journeys as smooth and straight forward as possible.”

Luton Airport Parkway station manager Joe Healy said: “The new Pay As You Go contactless system is a welcome addition to our shuttle buses, which will make travel easier for those making their way to and from Luton Airport.” 

Govia Thameslink Railway

Govia Thameslink Railway (GTR) operates Thameslink, Great Northern, Southern and Gatwick Express services as follows:

  • Thameslink – cross-London services between Bedford/Peterborough/Cambridge and Brighton/Horsham/Littlehampton/East Grinstead, and between Luton/St Albans and Sutton/Wimbledon/Rainham; plus services between London and Sevenoaks
  • Great Northern – services between London and Welwyn, Hertford, Peterborough, Cambridge and King’s Lynn
  • Southern – services between London and the Sussex coast (Brighton, Worthing, Eastbourne, Bognor Regis, Hastings) and parts of Surrey, Kent and Hampshire (Ashford International, Southampton, Portsmouth)
  • Gatwick Express – fast, non-stop direct services between Gatwick Airport and London Victoria

www.southernrailway.com, www.thameslinkrailway.com, www.gatwickexpress.com, www.greatnorthernrail.com