London Midland is reminding its customers that the winter timetable comes into effect from Sunday 8 December. Passengers are reminded to check in advance of travelling in case their normal journey times have changed.
Timetables are revised in December to reflect seasonal changes in demand.
The new timetable will bring a number of benefits to West Midlands passengers. Residents of Hartlebury in Worcestershire will benefit from the best service in over half a century, with additional stops on the route between Birmingham and Worcester Foregate Street.
Solihull residents will benefit from a direct link to Stratford upon Avon for the first time in a number of years. On the Snow Hill line, instead of the half-hourly summer Saturday timetable between Snow Hill and Stratford via Whitlocks End, one train per hour will now run via Whitlocks End and one train per hour via Dorridge. This pattern will also be replicated Monday to Friday, with additional peak services to and from Stratford.
In addition, a modified timetable will operate over the Christmas period on certain London Midland routes. This is to reflect the reduction in demand for services and major engineering works, including the redevelopment of Birmingham New Street station.
Additional carriages will be added to some trains during the festive period to reflect changes in demand.
Customers can check timetables and plan their journey online, in advance, or on the move via the mobile site www.londonmidland.com. IPhone users can also download the London Midland app.
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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west. Over 60 million passenger journeys a year are made using on the network and London Midland manage 148 stations and operate
over 1,300 services a day.
London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia
is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, Southern (which includes Gatwick Express services), Southeastern and London Midland. Further information on Govia is available at www.govia.info
London Midland has won a range of awards, including Best Local Transport Integration, four Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, two IOIC award for internal communication and three Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work.
In 2013 London Midland was awarded the Investors in People (IiP) Silver Award and been awarded the 5 Star award by the European Foundation for Quality Management (EFQM) in 2012.