London Midland is reminding customers to check seasonal timetables before they travel to avoid getting left behind this Christmas.
Richard Brooks, London Midland’s commercial director said, “The last trains to leave major towns and cities are often very busy, so we’re advising customers to check before travelling and consider catching an earlier service to make sure they don’t miss the last train home”.
Like many rail companies, London Midland will be winding down its services early on Christmas Eve. Trains on most routes will start to thin out from 13.00 on 24 December, with last trains finishing early.
Timetables and journey planning information, which can be accessed at www.londonmidland.com have been updated to reflect the Christmas and New Year timetable changes. This allows customers to check their journey times in advance, or on the move via the mobile site. IPhone users can also download the London Midland app.
Detailed information on the Christmas and New Year timetable can be found at www.londonmidland.com/christmas
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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west. Over 60 million passenger journeys a year are made using on the network and London Midland manage 148 stations and operate
over 1,300 services a day.
London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia
is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, Southern (which includes Gatwick Express services), Southeastern and London Midland. Further information on Govia is available at www.govia.info
London Midland has won a range of awards, including Best Local Transport Integration, four Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, two IOIC award for internal communication and three Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work.
In 2013 London Midland was awarded the Investors in People (IiP) Silver Award and been awarded the 5 Star award by the European Foundation for Quality Management (EFQM) in 2012.