London Midland’s engineering team has won an impressive three awards at the respected rail industry journal Modern Railway’s Golden Spanner Annual Awards Ceremony.
The coveted ‘Golden Spanner’ is awarded for engineering excellence, where performance statistics of different train classes are scrutinised to assess their reliability ratings.
Three classes of London Midland’s fleet were recognised as being amongst the most reliable operating on the UK rail network. Its Class 150s in the ‘Sprinter’ category, which run on the Marston Vale line, won Best in Class and were awarded the Golden Spanner. The Class 172s which serve the Birmingham Snow Hill line and 321s which run services into London Euston from Milton Keynes and Tring – as well as serving the Abbey Line - picked up a Silver Spanner award for Most Improved Fleets within their respective categories.
The awards are presented following intensive analysis of every train’s performance and reliability over four-weekly periods. In simple terms, the distance that each train travels without any recorded engineering faults is calculated to identify the most reliable stock.
Neil Bamford, London Midland’s engineering director said, “The reliability of our fleet plays a key role in ensuring that services run on time. There will always be external factors that affect performance, but the reliability of our trains is something we can control and are very much focused on improving.
“To pick up three awards this year demonstrates the year on year improvements we are making; the dedication of our maintenance teams at Tyseley and Soho depots in Birmingham, and the excellent partnership we have in place with Siemens’ Kings Heath depot in Northampton”.
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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west. Over 60 million passenger journeys a year are made using on the network and London Midland manage 148 stations and operate
over 1,300 services a day.
London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia
is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, Southern (which includes Gatwick Express services), Southeastern and London Midland. Further information on Govia is available at www.govia.info
London Midland has won a range of awards, including Best Local Transport Integration, four Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, two IOIC award for internal communication and three Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work.
In 2013 London Midland was awarded the Investors in People (IiP) Silver Award and been awarded the 5 Star award by the European Foundation for Quality Management (EFQM) in 2012.