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Latest Travel Advice for London Midland Customers

Press Release   •   Dec 23, 2013 13:58 GMT

In light of the severe weather conditions, high winds and heavy rain forecast for later today and through the night, London Midland is advising passengers to travel early to avoid disruption.

Network Rail has confirmed that 50 mph speed restrictions will be in place on all lines south of Birmingham from 1900. This will have a significant impact on our West Coast route with services being thinned out from this point.

Operating a reduced timetable from 1900 means we will have to cancel some services beforehand to ensure our trains and traincrew are in the right place to run the amended services.

Network Rail has also asked us to reduce the frequency of services on the Cross City line from 1500 today, which we have agreed to do. This is likely to lead to us operating 4 trains per hour on the route.

All train operators will be affected by these issues.

Richard Brooks, London Midland’s Commercial Director said, “I expect it to be a challenging evening for rail passengers and we have deployed extra staff to provide assistance at stations around our network”.

“We have worked hard over the last 24 hours to advise people not to travel if they don’t have to and if they do have to travel, to do so as early as they can. From the numbers of people travelling this morning I think many people have heeded the warning.

“We have lifted ticket restrictions to make it easier for passengers to travel on any of our trains today and tomorrow and are communicating with them via the usual channels".

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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west.  Over 60 million passenger journeys a year are made using on the network and London Midland manage 148 stations and operate
over 1,300 services a day.

London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia
is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, Southern (which includes Gatwick Express services), Southeastern and London Midland.  Further information on Govia is available at

London Midland has won a range of awards, including Best Local Transport Integration, four Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, two IOIC award for internal communication and three Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work.

In 2013 London Midland was awarded the Investors in People (IiP) Silver Award and been awarded the 5 Star award by the European Foundation for Quality Management (EFQM) in 2012.

For more information about London Midland please visit the London Midland website or the newsroom website.


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