Passengers who travel from Lichfield Trent Valley station are set to benefit from a whole host of planned improvement works in the New Year.
Funding totalling £900,000 was secured by London Midland as part of the National Stations Improvement Programme, to vastly improve parking, ticket office, waiting room and information facilities for customers.
Work has already started on the development of the new station and car park, which on completion will provide an additional 120 car parking spaces. The car park will open to passengers in January 2014, and as an interim measure will include a stepped access to platform two. The car park will be fully step-free when the development works finish in four months’ time.
Mark Goodall, London Midland’s head of Cross City services said, “It’s great news for passengers that we have secured the funding to enable these improvement works to go ahead.
“Modernising passenger facilities at Lichfield Trent Valley station has been a long-standing priority for London Midland and will be of significant benefit to customers travelling on the Cross City route and services to London and the North West”.
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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west. Over 60 million passenger journeys a year are made using on the network and London Midland manage 148 stations and operate
over 1,300 services a day.
London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia
is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, Southern (which includes Gatwick Express services), Southeastern and London Midland. Further information on Govia is available at www.govia.info
London Midland has won a range of awards, including Best Local Transport Integration, four Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, two IOIC award for internal communication and three Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work.
In 2013 London Midland was awarded the Investors in People (IiP) Silver Award and been awarded the 5 Star award by the European Foundation for Quality Management (EFQM) in 2012.