Rail passengers travelling from Whitlocks End are benefitting from a range of new station facilities, thanks to funding sourced by London Midland and transport authority Centro.
A total of £60,000 has been spent on modernisation and improvement works, including a new bicycle shelter which has doubled cycle storage capacity at the station from 12 to 24.
New customer information screens have also been installed, providing passengers with detailed timetable information, travel updates and alerts.
Terry Oliver, London Midland’s head of Snow Hill services said, “Through our partnership with Centro we continue to deliver a range of benefits to passengers and I’m delighted with what we have achieved at Whitlocks End.
“The station already benefits from excellent park and ride facilities and the additional cycle storage provides customers with even more choice when planning their daily commute”.
The passenger waiting shelters on platforms one and two have also been replaced as part of the improvement programme.
Kerry Swingler, Centro's smarter choices team leader said, “On-going improvements like these make the local rail system even more attractive and easier for passengers to use.
“I’m particularly pleased to see extra cycle storage installed as this can play a key role in encouraging more people to cycle to the station, helping to cut congestion and carbon.”
Whitlocks End is the final station to reach completion in the West Midlands 2012/13 Cycle-Rail funded schemes. Other stations to have benefited from funding and improvement works are Rugeley Trent Valley, Kidderminster, Hagley, and Wythall.
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Since 2007, London Midland has been providing train services to and from London in the south, to Birmingham in the Midlands and Liverpool in the north-west. Over 60 million passenger journeys a year are made using on the network and London Midland manage 148 stations and operate
over 1,300 services a day.
London Midland is owned by Govia, the partnership between the Go-Ahead Group and Keolis. Govia
is the UK’s busiest rail operator, responsible for nearly 30 per cent of UK passenger rail journeys through its three rail companies, Southern (which includes Gatwick Express services), Southeastern and London Midland. Further information on Govia is available at www.govia.info
London Midland has won a range of awards, including Best Local Transport Integration, four Rail Business Awards for marketing, public relations and customer information, five Golden Spanner Awards for Engineering, two IOIC award for internal communication and three Railstaff Awards for Outstanding Customer Service, Lifesaving and Charity Work.
In 2013 London Midland was awarded the Investors in People (IiP) Silver Award and been awarded the 5 Star award by the European Foundation for Quality Management (EFQM) in 2012.