The Mayor of Mid and East Antrim has paid recognition to those who participated in the WorldHost Ambassador Training Programme.
Council has been working in partnership with local communities and the hospitality and tourism industry to equip businesses with the skills and support required to grow and to make the most of tourism opportunities. The World Host Golf Ambassador training, organised in partnership with Tourism NI, was particularly important, contributing to the success of the 148th Open hosted by Royal Portrush this summer.
Mayor of Mid and East Antrim, Councillor Maureen Morrow said: “Growing the economy and developing our tourism potential in Mid and East Antrim are the top two strategic priorities for Council. This borough boasts huge tourism potential and initiatives such as WorldHost Training are just some of the initial steps we have taken to help the industry.
“We all appreciate the importance of quality customer service in encouraging visitors to stay longer and spend more.
“In successfully completing WorldHost training, our hospitality providers are now armed with the knowledge and skills needed to better tailor services to visitors to ensure they receive a warm welcome and have an excellent experience during their visit to Mid and East Antrim.
“I would particularly like to acknowledge Broughshane businesses and community who undertook a dedicated WorldHost ambassador course to promote their village and to enhance their status as UK Village of the Year.
“Finally, I would like to congratulate participants on completing the training and I wish you every success in the future.”
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- Mid and East Antrim Borough Council is a multi-award winning local authority which leads the way in the transformation of ever-more efficient and improved public services for its 139,000 citizens. The traditional engine room of the Northern Ireland economy, the borough has a proud manufacturing heritage, diverse and dynamic business community, and a rapidly expanding tourism and hospitality sector.