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Hitting new heights in quest to maintain H&F Council homes

Press Release   •   Feb 14, 2017 15:21 GMT

With the ability to reach 400ft, previously inaccessible places are reachable from the ground without the need for specialist equipment and scaffolding.

9 February 2017

Demand for drone technology lifts off at Mitie, with clients recognising efficiencies and cost savings

Mitie client, Hammersmith & Fulham (H&F) Council, welcomes innovative drone technology to help survey its homes and identify repairs.

Working with surveying company MLCS3, Mitie has introduced the drone flights to help spot problems with buildings faster – in place of unsightly and expensive scaffolding – which should lead to improved services for H&F tenants and leaseholders, and expected cost savings in the long term. In addition, the drone’s hi-resolution 4K camera boosts the accuracy of each survey, giving property managers a more detailed inspection service.

“Using drones is just one way of improving our customer service to residents and spotting repairs more quickly and more cheaply,” said Cllr Lisa Homan, H&F Cabinet Member for Housing. Adding, “These drones are light, agile and impressive to watch. They will also save us a significant amount of money – which means we can spend more on the repair and maintenance of our homes.”

Over the past few months, the council, with the support of the residents’ Repairs Working Group, has used drones to help complete external surveys on properties at Burne Jones House on the Lytton Estate in West Kensington and Shepherds Court in Shepherds Bush.

Drones are operated by specially trained ‘pilots’ who can use the machines to take snapshots of high quality images and films of building exteriors, allowing the council to safely survey the properties from the ground for the first time.

Once the drone is in the air, a surveying of a building takes just 30 minutes – compared to the days or weeks it would take using traditional scaffolding to complete inspections.

“They’re faster, cheaper and safer. What’s not to like?” added Cllr Homan.

Mitie is a FTSE 250 business providing facilities management, consultancy, project management and a range of specialist services that connect people with innovation and technology; helping our clients create better places to live and work.

We work in partnership with organisations to deliver long-term value, offering a wide range of services - from real estate and energy consultancy, compliance, risk assessment and security systems to cleaning, catering and environmental services. We manage and maintain some of the nation's most recognised landmarks for a range of blue-chip public and private sector customers.

We’re all about developing our people to excel every day, challenge the status quo, and inspire change. 

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