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A guide to quoting and invoicing – going digital

A guide to quoting and invoicing – going digital

Blog posts   •   Feb 23, 2017 13:17 GMT

​In this blog series we’re looking at effective quoting and invoicing. The first blog provided an overview of these business-critical operations, while the second blog looked at the impact of bad processes. With many small businesses turning to technology to improve and streamline processes, this blog considers how to successfully digitise quoting and invoicing.

A guide to quoting and invoicing – the impact of bad processes

A guide to quoting and invoicing – the impact of bad processes

Blog posts   •   Feb 15, 2017 11:30 GMT

In blog one of this series we looked at the basics of quoting and invoicing, discussing what they are and the role they play in generating cash. Yet, many still rely on inadequate processes when managing these vital functions. We take a look at some of the most common and the impact they can have on small businesses.

A guide to quoting and invoicing

A guide to quoting and invoicing

Blog posts   •   Feb 09, 2017 14:30 GMT

The quote to cash process, essentially the way that companies create their revenue stream, is a key part of any business’ daily life. Done well, it supports healthy cash flow; done badly it can result in loss of business and harmful payment delays which can be devastating for small businesses.

Gain Insights into Shifting your Public Sector Channel Strategy at the techUK/Neopost Seminar

Gain Insights into Shifting your Public Sector Channel Strategy at the techUK/Neopost Seminar

Blog posts   •   Feb 08, 2017 14:15 GMT

On Tuesday 21st February, Neopost is co-hosting the Public Sector Channel Shift Seminar with techUK. Held at a central London location, the half-day event will explore the communications challenges of digital transformation, how organisations can implement their own digital change journeys and reveal insights into experiences within the public sector.

How to Handle and Measure Direct Mail Response

How to Handle and Measure Direct Mail Response

Blog posts   •   Jan 31, 2017 11:30 GMT

Direct mail is the perfect communications tool for raising awareness of your business, promoting your products, services and special offers and building customer relationships. In this blog series we’ve explored how to plan, budget and get the data for your direct mail campaign and how to manage the creative, production and postage.

How to Create, Produce and Post your Direct Mail

How to Create, Produce and Post your Direct Mail

Blog posts   •   Jan 25, 2017 14:30 GMT

Direct mail is the perfect communications tool for raising awareness of your business, promoting your products, services and special offers and building customer relationships. In the first blog in this series on how to create effective direct mail campaigns we covered the first three stages of planning, budgeting and data. Here, we look at creative, production and postage.

How to Create Effective Direct Mail Campaigns

How to Create Effective Direct Mail Campaigns

Blog posts   •   Jan 19, 2017 11:00 GMT

Direct mail is the perfect communications tool for raising awareness of your business, promoting your products, services and special offers and building customer relationships.

How to become ‘communication smart’

How to become ‘communication smart’

Blog posts   •   Jan 10, 2017 11:50 GMT

To succeed these days, an organisation has to look, talk, think and work smart. This advice can be applied to all business processes, but it is particularly relevant to customer communications.

Be Kit Smart with Multi-Channel Communications

Be Kit Smart with Multi-Channel Communications

Blog posts   •   Jan 04, 2017 14:59 GMT

To produce your multi-channel communications strategy you must first understand the role and importance of the available channels. Once you have this, you can effectively construct and implement your programme. To help you do this, in this concluding blog in the series, we look at how to plan multi-channel communications and the tools you need.

Why include compliance from the start?

Why include compliance from the start?

Blog posts   •   Dec 20, 2016 11:36 GMT

For many organisations, compliance is simply viewed as a necessary bolt-on. A cumbersome process that is tackled at the end of the project and a common cause of frayed tempers. However, it is possible to turn compliance into a source of competitive advantage; but to do this, it needs to be included in business processes from the beginning.

Be Channel Smart with Multi-Channel Communications

Be Channel Smart with Multi-Channel Communications

Blog posts   •   Dec 15, 2016 15:29 GMT

A multi-channel communications strategy relies on the effective use of data. Customer information and the insight gained from it through good data management feeds your communications channels to inform each and every customer interaction. Our earlier blogs in this series have explored why multi-channel communication is important and the critical role of data.

Say it with a card this Christmas

Say it with a card this Christmas

Blog posts   •   Dec 14, 2016 16:20 GMT

Digital communications has changed the way we keep in touch in our business and personal lives but when it comes to Christmas greetings, traditional mail is still the best. According to Royal Mail research, 72 percent of people who celebrate Christmas prefer receiving a traditional card to getting a festive message via text or social media.

Neopost ranked first in the 2016 Gaïa-Index

Neopost ranked first in the 2016 Gaïa-Index

Blog posts   •   Dec 13, 2016 10:15 GMT

Following on from being named in the top ten French software providers in Syntec Numérique’s ‘Top 250 Panorama’ report, our great work continues to be recognised as we’ve now also been awarded first place in the 2016 Gaïa-Index. The report ranks French mid-cap organisations for their level of sustainable development, so it’s great to have come out on top.

Royal Mail keeps on delivering for traditional mail and franking machine users

Royal Mail keeps on delivering for traditional mail and franking machine users

Blog posts   •   Dec 07, 2016 11:30 GMT

All businesses need to be able to count on the swift and reliable delivery of their communications. Product brochures, invoices, quotes and all the many other critical business mailings – they must all reach their destination when the business needs them to. Customer satisfaction and business reputation – not to mention revenue – depends on it.

Socitm conference demonstrates Scotland’s drive for a digital future

Socitm conference demonstrates Scotland’s drive for a digital future

Blog posts   •   Dec 02, 2016 14:30 GMT

In November, we attended and spoke at Socitm Scotland 2016, Edinburgh. The conference focused on the digital future of Scotland’s public sector, and brought together leading companies and experts who discussed how technology is shaping frontline services.

Deliver your customer’s Christmas wishes with franking

Deliver your customer’s Christmas wishes with franking

Blog posts   •   Nov 30, 2016 14:30 GMT

From Christmas cards, thank you cards, invoices and Christmas catalogues, to sending out those last minute responses, your franking machine will help your business have its best Christmas yet.

Open doors for your business

Open doors for your business

Blog posts   •   Nov 24, 2016 14:30 GMT

What’s the best way to keep in touch with your customers? It’s often hard to know with so many options on offer. From emails to social posts, there have never been so many ways to communicate. But do any of these new channels work as effectively as a piece of emotive mail?

Smart ways to manage Data Protection Legislation

Smart ways to manage Data Protection Legislation

Blog posts   •   Nov 22, 2016 14:30 GMT

The Neopost Simple Guide to Understanding Data Protection

Be Data Smart with Multi-Channel Communications

Be Data Smart with Multi-Channel Communications

Blog posts   •   Nov 18, 2016 10:59 GMT

​Multi-channel communications gives your customers choice over how they interact with your business and can save costs and improve efficiency through increased use of digital communications. In the first blog “Be Smart with Multi Channel Communications” in this series we explored why multi-channel communication is important. Here, we explain the critical role of data.

Neopost saves health and social care charity £30,000 a year

Neopost saves health and social care charity £30,000 a year

Blog posts   •   Nov 15, 2016 15:32 GMT

Change, grow, live (CGL) is a health and social care charity that works with individuals who want to change their lives for the better, and achieve positive and life-affirming goals. With more than 4,000 employees and volunteers across 150 locations in England and Wales, the organisation has an incredibly positive impact on thousands of individuals up and down the country.