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Royal Mail announces tariff changes to come into effect 27th March

Royal Mail announces tariff changes to come into effect 27th March

Blog posts   •   Jan 20, 2017 14:30 GMT

In order to keep providing its excellent services, The Royal Mail has announced that there will be a number of price changes across franking machine and domestic parcel tariffs. Due to come into effect 27th March, further details will be released shortly. However, good news, franking machine customers will still experience big savings over stamp users.

How to Create Effective Direct Mail Campaigns

How to Create Effective Direct Mail Campaigns

Blog posts   •   Jan 19, 2017 11:00 GMT

Direct mail is the perfect communications tool for raising awareness of your business, promoting your products, services and special offers and building customer relationships.

How to become ‘communication smart’

How to become ‘communication smart’

Blog posts   •   Jan 10, 2017 11:50 GMT

To succeed these days, an organisation has to look, talk, think and work smart. This advice can be applied to all business processes, but it is particularly relevant to customer communications.

Be Kit Smart with Multi-Channel Communications

Be Kit Smart with Multi-Channel Communications

Blog posts   •   Jan 04, 2017 14:59 GMT

To produce your multi-channel communications strategy you must first understand the role and importance of the available channels. Once you have this, you can effectively construct and implement your programme. To help you do this, in this concluding blog in the series, we look at how to plan multi-channel communications and the tools you need.

Why include compliance from the start?

Why include compliance from the start?

Blog posts   •   Dec 20, 2016 11:36 GMT

For many organisations, compliance is simply viewed as a necessary bolt-on. A cumbersome process that is tackled at the end of the project and a common cause of frayed tempers. However, it is possible to turn compliance into a source of competitive advantage; but to do this, it needs to be included in business processes from the beginning.

Be Channel Smart with Multi-Channel Communications

Be Channel Smart with Multi-Channel Communications

Blog posts   •   Dec 15, 2016 15:29 GMT

A multi-channel communications strategy relies on the effective use of data. Customer information and the insight gained from it through good data management feeds your communications channels to inform each and every customer interaction. Our earlier blogs in this series have explored why multi-channel communication is important and the critical role of data.

Say it with a card this Christmas

Say it with a card this Christmas

Blog posts   •   Dec 14, 2016 16:20 GMT

Digital communications has changed the way we keep in touch in our business and personal lives but when it comes to Christmas greetings, traditional mail is still the best. According to Royal Mail research, 72 percent of people who celebrate Christmas prefer receiving a traditional card to getting a festive message via text or social media.

Neopost ranked first in the 2016 Gaïa-Index

Neopost ranked first in the 2016 Gaïa-Index

Blog posts   •   Dec 13, 2016 10:15 GMT

Following on from being named in the top ten French software providers in Syntec Numérique’s ‘Top 250 Panorama’ report, our great work continues to be recognised as we’ve now also been awarded first place in the 2016 Gaïa-Index. The report ranks French mid-cap organisations for their level of sustainable development, so it’s great to have come out on top.

Royal Mail keeps on delivering for traditional mail and franking machine users

Royal Mail keeps on delivering for traditional mail and franking machine users

Blog posts   •   Dec 07, 2016 11:30 GMT

All businesses need to be able to count on the swift and reliable delivery of their communications. Product brochures, invoices, quotes and all the many other critical business mailings – they must all reach their destination when the business needs them to. Customer satisfaction and business reputation – not to mention revenue – depends on it.

Socitm conference demonstrates Scotland’s drive for a digital future

Socitm conference demonstrates Scotland’s drive for a digital future

Blog posts   •   Dec 02, 2016 14:30 GMT

In November, we attended and spoke at Socitm Scotland 2016, Edinburgh. The conference focused on the digital future of Scotland’s public sector, and brought together leading companies and experts who discussed how technology is shaping frontline services.

Deliver your customer’s Christmas wishes with franking

Deliver your customer’s Christmas wishes with franking

Blog posts   •   Nov 30, 2016 14:30 GMT

From Christmas cards, thank you cards, invoices and Christmas catalogues, to sending out those last minute responses, your franking machine will help your business have its best Christmas yet.

Open doors for your business

Open doors for your business

Blog posts   •   Nov 24, 2016 14:30 GMT

What’s the best way to keep in touch with your customers? It’s often hard to know with so many options on offer. From emails to social posts, there have never been so many ways to communicate. But do any of these new channels work as effectively as a piece of emotive mail?

Smart ways to manage Data Protection Legislation

Smart ways to manage Data Protection Legislation

Blog posts   •   Nov 22, 2016 14:30 GMT

The Neopost Simple Guide to Understanding Data Protection

Be Data Smart with Multi-Channel Communications

Be Data Smart with Multi-Channel Communications

Blog posts   •   Nov 18, 2016 10:59 GMT

​Multi-channel communications gives your customers choice over how they interact with your business and can save costs and improve efficiency through increased use of digital communications. In the first blog “Be Smart with Multi Channel Communications” in this series we explored why multi-channel communication is important. Here, we explain the critical role of data.

Neopost saves health and social care charity £30,000 a year

Neopost saves health and social care charity £30,000 a year

Blog posts   •   Nov 15, 2016 15:32 GMT

Change, grow, live (CGL) is a health and social care charity that works with individuals who want to change their lives for the better, and achieve positive and life-affirming goals. With more than 4,000 employees and volunteers across 150 locations in England and Wales, the organisation has an incredibly positive impact on thousands of individuals up and down the country.

Connect with your customers

Connect with your customers

Blog posts   •   Nov 11, 2016 11:30 GMT

Smart Ways to Manage Multi-Channel Communications – A New Guide From Neopost

Be Smart with Multi-Channel Communications

Be Smart with Multi-Channel Communications

Blog posts   •   Nov 09, 2016 14:30 GMT

A Multi-channel communications strategy takes a customer view of your business’ communication. It gives customers choice over how they wish to interact with you and aims to deliver the best possible experience through print, email, online and mobile. In this the first in a four part blog series on multi-channel communication we take a look at why it’s important to your customers and your business.

Transforming compliance into a competitive advantage: enhancing Customer Communications Management

Transforming compliance into a competitive advantage: enhancing Customer Communications Management

Blog posts   •   Nov 03, 2016 14:37 GMT

Compliance is a critical function that usually goes unnoticed. It happens in the background, only getting attention when something has gone wrong. Yet, regulatory compliance is a growing area of risk for companies, particularly those operating in the financial services industry which face an ever-changing web of stringent laws.

Neopost to speak at the public sector focused Socitm Scotland conference

Neopost to speak at the public sector focused Socitm Scotland conference

Blog posts   •   Oct 26, 2016 11:30 BST

On Thursday 3rd November, we will be attending and speaking at Socitm Scotland 2016, Edinburgh. The annual conference focuses on Scotland’s digital future, bringing together leading companies and experts to discuss how technology will continue to shape our professional and personal lives.

Neopost to speak at the public sector focused Socitm Scotland conference

Neopost to speak at the public sector focused Socitm Scotland conference

Blog posts   •   Oct 25, 2016 14:00 BST

On Thursday 3rd November, we will be attending and speaking at Socitm Scotland 2016, Edinburgh. The annual conference focuses on Scotland’s digital future, bringing together leading companies and experts to discuss how technology will continue to shape our professional and personal lives.

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