As companies continue to collect more data about their customers and employees, the amount of personal information being handled grows. How this data is stored and processed must be a vital consideration for firms, with pressure growing in the face of increasingly stringent data laws, such as the upcoming EU Data Protection Regulation.
For communications, remaining compliant with rules and regulations stretches far beyond how you store data; ensuring you’re sending the right information to the right recipient is of paramount importance too. Customers and employees expect you to get this correct, so getting it wrong will not only impact your brand reputation and leave you vulnerable to fines, but it may persuade customers to turn to competitors.
As technology proliferates the number of available communication channels, remaining compliant with regulations is becoming more of a complex undertaking. For those companies that still rely on traditional manual processes to manage their communications, the task is becoming even more arduous. With human error one of the main challenges when relying on manual methods, it’s only a matter of time before companies find themselves in hot water with customers, employees and regulators.
So, how can we help? We provide a wide portfolio of solutions that ensure compliance across the full spectrum of communication channels. For example, our Data Capture Solutions (DCS) empower companies to handle incoming mail and HR records more efficiently, and our E-billing solutions guarantee the secure and precise distribution of vital documents. In regards to physical mail, our address management software enables firms to ensure that stored data remains accurate and relevant, and our folder inserters automatically fill envelopes with the correct documents. All of our solutions have been developed to match varying levels of output meaning that as you grow, we’ll be with you all of the way.
For more information on how you can ensure that your communication strategy is compliant with data regulations download our latest white paper “Beyond Compliance: Improving Communications for Business Efficiency” at www.neopost.co.uk/compliance