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Neopost Limited 197 Neopost 144 Customer Communications 96 Royal Mail 95 Multi Channel Communications 72 franking machine 64 Postage 60 Document Management 55 franking machines 49 stamp prices 37 Direct Mail 37 franking machine prices 36 Mailmark 32 Output Management Software 29 folder inserters 29 incoming mail 28 OMS 19 Folder Inserter 19 Digitisation 18 address accuracy 15 Customer satisfaction 13 Royal Mail Prices 12 Customer Experience 11 direct marketing 11 Print 10 Data Capture Solutions 10 customer service 10 digital communications 10 DMA 9 GMC 9 envelope stuffing 9 Public Sector 9 printers 9 OMS-500 9 E-invoicing 8 Direct Marketing Association 8 parcels 8 netsend 7 Stamps 7 excel london 7 ipex 2014 7 Mailroom 7 letter openers 7 OMS 500 7 Franking 7 bpif 7 customer services 6 envelope printers 6 Postage Prices 6 publishing and media 6 case studies 6 address accuracy software 5 royal mail tariff 5 smes 5 postage costs 5 mailmark franking machines 5 document processing 5 address 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Latest news

 Reasons why businesses need security scanners

Reasons why businesses need security scanners

Blog posts   •   Apr 19, 2017 11:44 BST

There was a time when mailroom personnel simply sorted and delivered incoming post and managed the distribution of outgoing mail. But times have changed. One of the main interfaces with an organisation is the mail it receives every day, and with postal threats among the most common types of criminal attack on organisations, the mailroom is a critical point of vulnerability.

Sometimes A Letter Says It All

Sometimes A Letter Says It All

Blog posts   •   Apr 12, 2017 14:30 BST

It's been a while since there has been such an important, infamous, famous and talked about letter as the one penned by Theresa May and hand delivered to Donald Tusk, President of the European Council, by Britain’s top man in Brussels, Sir Tim Barrow, on the 29th March 2017.

Royal Mail tariff increases; prevent the headaches with our price list wallplanner

Royal Mail tariff increases; prevent the headaches with our price list wallplanner

Blog posts   •   Mar 29, 2017 15:31 BST

On Monday 27th March, Royal Mail’s tariff changes came into effect. Announced in February, the amendments have seen a host of increases across franking machine and parcel prices. The Royal Mail took the decision in order to keep providing its excellent service, but calculating how the changes will impact businesses isn’t always straightforward.

Beware Suspect Packages

Beware Suspect Packages

Blog posts   •   Mar 20, 2017 14:52 GMT

Political extremists, terror groups, and even disgruntled former employees pose a serious threat to businesses and organisations across Europe. The recent Paris letter bomb attack and suspicious package containing white powder sent to Vanquis Bank call centre in Chatham underlines the importance of screening items and people entering your premises.

How we’re helping Castelan Group create new business opportunities

How we’re helping Castelan Group create new business opportunities

Blog posts   •   Mar 14, 2017 16:46 GMT

Here at Neopost we’re always looking for creative ways to help our customers streamline their communication processes. A prime example of this is our work with Castelan Group, which provides product warranties and handles claims for a number of well-known UK brands, including Argos and Furniture Village.

Communication - Get it right!

Communication - Get it right!

Blog posts   •   Mar 10, 2017 14:30 GMT

It would seem that across the pond a certain “New Administration" is still coming to grips with how to communicate its message to its given audience and indeed how to control the information it puts out. It's not an easy thing to get right.

GMC Software named as ‘leader’ in Gartner’s Magic Quadrant for CCM Software

GMC Software named as ‘leader’ in Gartner’s Magic Quadrant for CCM Software

Blog posts   •   Mar 02, 2017 14:30 GMT

For the fourth consecutive year, Gartner has named GMC Software, a Neopost company, as a ‘leader’ in its Magic Quadrant for Customer Communications Management (CCM) Software. The announcement reinforces GMC’s position as one of the foremost organisations in the space, with its innovative thinking and products setting the pace for the rest of the industry.

Royal Mail tariff changes to come into effect 27th March

Royal Mail tariff changes to come into effect 27th March

Blog posts   •   Feb 27, 2017 16:03 GMT

In order to keep providing its excellent services, The Royal Mail has announced that its price changes across franking machine and parcel tariffs will come into effect 27th March.

A guide to quoting and invoicing – going digital

A guide to quoting and invoicing – going digital

Blog posts   •   Feb 23, 2017 13:17 GMT

​In this blog series we’re looking at effective quoting and invoicing. The first blog provided an overview of these business-critical operations, while the second blog looked at the impact of bad processes. With many small businesses turning to technology to improve and streamline processes, this blog considers how to successfully digitise quoting and invoicing.

A guide to quoting and invoicing – the impact of bad processes

A guide to quoting and invoicing – the impact of bad processes

Blog posts   •   Feb 15, 2017 11:30 GMT

In blog one of this series we looked at the basics of quoting and invoicing, discussing what they are and the role they play in generating cash. Yet, many still rely on inadequate processes when managing these vital functions. We take a look at some of the most common and the impact they can have on small businesses.

A guide to quoting and invoicing

A guide to quoting and invoicing

Blog posts   •   Feb 09, 2017 14:30 GMT

The quote to cash process, essentially the way that companies create their revenue stream, is a key part of any business’ daily life. Done well, it supports healthy cash flow; done badly it can result in loss of business and harmful payment delays which can be devastating for small businesses.

Gain Insights into Shifting your Public Sector Channel Strategy at the techUK/Neopost Seminar

Gain Insights into Shifting your Public Sector Channel Strategy at the techUK/Neopost Seminar

Blog posts   •   Feb 08, 2017 14:15 GMT

On Tuesday 21st February, Neopost is co-hosting the Public Sector Channel Shift Seminar with techUK. Held at a central London location, the half-day event will explore the communications challenges of digital transformation, how organisations can implement their own digital change journeys and reveal insights into experiences within the public sector.

How to Handle and Measure Direct Mail Response

How to Handle and Measure Direct Mail Response

Blog posts   •   Jan 31, 2017 11:30 GMT

Direct mail is the perfect communications tool for raising awareness of your business, promoting your products, services and special offers and building customer relationships. In this blog series we’ve explored how to plan, budget and get the data for your direct mail campaign and how to manage the creative, production and postage.

How to Create, Produce and Post your Direct Mail

How to Create, Produce and Post your Direct Mail

Blog posts   •   Jan 25, 2017 14:30 GMT

Direct mail is the perfect communications tool for raising awareness of your business, promoting your products, services and special offers and building customer relationships. In the first blog in this series on how to create effective direct mail campaigns we covered the first three stages of planning, budgeting and data. Here, we look at creative, production and postage.

How to Create Effective Direct Mail Campaigns

How to Create Effective Direct Mail Campaigns

Blog posts   •   Jan 19, 2017 11:00 GMT

Direct mail is the perfect communications tool for raising awareness of your business, promoting your products, services and special offers and building customer relationships.

How to become ‘communication smart’

How to become ‘communication smart’

Blog posts   •   Jan 10, 2017 11:50 GMT

To succeed these days, an organisation has to look, talk, think and work smart. This advice can be applied to all business processes, but it is particularly relevant to customer communications.

Be Kit Smart with Multi-Channel Communications

Be Kit Smart with Multi-Channel Communications

Blog posts   •   Jan 04, 2017 14:59 GMT

To produce your multi-channel communications strategy you must first understand the role and importance of the available channels. Once you have this, you can effectively construct and implement your programme. To help you do this, in this concluding blog in the series, we look at how to plan multi-channel communications and the tools you need.

Why include compliance from the start?

Why include compliance from the start?

Blog posts   •   Dec 20, 2016 11:36 GMT

For many organisations, compliance is simply viewed as a necessary bolt-on. A cumbersome process that is tackled at the end of the project and a common cause of frayed tempers. However, it is possible to turn compliance into a source of competitive advantage; but to do this, it needs to be included in business processes from the beginning.

Be Channel Smart with Multi-Channel Communications

Be Channel Smart with Multi-Channel Communications

Blog posts   •   Dec 15, 2016 15:29 GMT

A multi-channel communications strategy relies on the effective use of data. Customer information and the insight gained from it through good data management feeds your communications channels to inform each and every customer interaction. Our earlier blogs in this series have explored why multi-channel communication is important and the critical role of data.

Say it with a card this Christmas

Say it with a card this Christmas

Blog posts   •   Dec 14, 2016 16:20 GMT

Digital communications has changed the way we keep in touch in our business and personal lives but when it comes to Christmas greetings, traditional mail is still the best. According to Royal Mail research, 72 percent of people who celebrate Christmas prefer receiving a traditional card to getting a festive message via text or social media.