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Housing Trust manages mailings with Neopost

Press Release   •   Jul 02, 2013 10:37 BST

Northwich, based, Weaver Vale Housing Trust is a social housing provider established in 2002. The Trust sends letters regularly to its tenants, but a change in regulations meant that it was required to send quarterly payment statements to all its 6,500 customers.

Weaver Vale has been a Neopost customer almost since the Trust was founded. Their old Neopost folder-inserter had served them very well, but a change was required to help with the added burden of sending out quarterly statements. Neopost’s Account Manager recommended the DS-85 folder-inserter as the ideal replacement for the Trust’s existing machine.

The DS-85 is quick, versatile and easy to use, with sophisticated process controls to manage content and process up to 4,000 items an hour. The flexFeeders used by the DS-85 handle just about any insert size or type including A4, A5, leaflets, postcards or envelopes. Up to 10 sheets can be folded into a single envelope.  

Joyce and her team immediately put the DS-85 through its paces. “We send out a lot of correspondence to our tenants including customer service surveys which always follow any repairs done to properties. So we are sending out over 2,000 items a week and it has been very reliable. It is a big improvement on the previous machine and staff in all our departments have been impressed with its speed and efficiency.”

To read this case study in full visit neopost.co.uk


Neopost are a leading supplier of mailroom solutions in the UK and globally.

Direct presence in 19 countries
800,000 customers in 90 countries
5,500 employees
Listed on the Paris Euronext
Circa €1 billion global turnover
We are a reliable partner that designs, delivers and supports solutions. Our solutions make mail faster, cheaper and more efficient, so our clients can communicate more effectively, internally and externally.

Our intelligent software solutions improve deliverability and help manage the mail process from creation to delivery and receipt so it is easier to rationalise and control mail content and interface physical and electronic communications.

Our solutions deliver:

Cost Savings
Productivity
Process Management
Effective Communications
From small businesses to large national accounts we work within both the private and public sectors, for any type of mail, volume and postal carrier.

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