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BB SMS, MMS problems after an update

News   •   Aug 09, 2013 07:00 BST

10.1 MR are said to running fine with users being able to update their BlackBerry phones but there are users who were able to upgrade the unit with the new OS that are quite disappointed because they have been experiencing difficulty in text messages. Ever since the update was installed on their phones, text messages have become hard to send.

BlackBerry 10.1 maintenance update has one main error that is being experienced since then. Many customers are saying that they are having some issues with the messages. Some users have stated that their messages have disappeared and sometimes its entire SMS history was deleted without even asking its users. While this issue may not affect all users, there are BlackBerry users who experienced this concern. In almost all cases, messages do not reappear.

When they first find out about this issue and they also added that some BlackBerry users who have installed the update can see the messages but they are having problems with their history because it is not available for them. Some users are also saying that they cannot send text messages.

BlackBerry is addressing this issue and the manufacturer is currently looking into the problem. it is quite ironic that the newly released OS was developed mainly to help users clear bugs and address other phone’s concerns. It was supposed to be to clean up the users SMS and MMS messages with their consent.

Users are waiting for BlackBerry to address and update them of this issue. As soon as they know more, an update will be released for users to be aware. If you are having problems with message after the installation of the new BlackBerry 10.1 MR update, share your opinions. Are there any big issues that need to be addressed? Keep your comments coming to improve this OS. Share for others to know.

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