The news comes to us from The Guardian. The newspaper reports, “Millions of Vodafone pay as you go customers will see the cost of their calls rise by as much as 90% after the company said it was “simplifying” prices.
“Vodafone is switching from charging per second to charging per minute. That means, for example, that a call lasting 62 seconds that currently costs 26p will, from 1 August, cost 50p – an increase of 92%.”
Responding to Dave, a Vodafone tech team representative, justifying the changes, an annoyed customer writes on Vodafone’s online forum, “Dave- I understand you have to toe the company line but please don’t patronise us. This is being introduced to make more money for VF pure and simple. It doesn't make anything simpler other than the fact that PAYG customers will essentially pay more for calls.”
Another writes, “Just noticed this piece of nonsense. Honestly, Dave, it would be better not to try justifying price hikes. Companies put their prices up, their customers decide whether to stay or go, that's how commercial life works. This price hike probably works out quite expensive for people who only make short calls, but may not matter over much to those who make very few calls.”
Are you feeling annoyed as well? Let us know through a comment below.
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